Executive Medical Director | Clinical Operations IH South

Position Summary
Who are we looking for:

Are you looking for a new and rewarding executive leadership challenge in healthcare? Interior Health has an exciting opportunity for Executive Medical Director, Clinical Operations IH South. The location for this role is flexible within the Interior Health Region of British Columbia. We are looking for people who want to make a difference in the communities in which they live, work and play. Relocation allowance may be provided, apply today to join our amazing organization, once again named as a BC Top Employer for 2026!

Some of the benefits of joining Interior Health:

• An attractive remuneration package
• Excellent career prospects
• Employee & Family Assistance Programs
• Employer paid training/education opportunities
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• Relocation Allowance may be provided

Salary range for the position is $106.01/hr-$145.77/hr. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees

How will you create an impact:

The Executive Medical Director, Clinical Operations provides senior medical leadership to support high quality care delivery, improve quality outcomes for patients and achievement of IH strategic priorities.

Reporting to the VP Medicine, the EMD works in a dyad relationship with the Chief Operating Officer to provide medical expertise and leadership for clinical services within the assigned geographic region. Through engagement of the medical staff and mentorship and management of reporting medical leaders the EMD supports Interior Health management in promoting the development, approval and adoption of standards, processes, and guidelines in the clinical setting. The EMD also represents Interior Health on various councils and provincial steering committees.

What will you work on:

1. In partnership with Clinical Operations leadership, the EMD is responsible for oversight and medical leadership for acute, primary and community care for the assigned geographic region, including but not limited to:
a. Providing medical leadership and clinical expertise in the development of strategic and operational plans.
b. Leading and coordinating the development and implementation of policy and related best practices, processes, procedures to successfully integrate evidence-based clinical standards of care into clinical practice.
c. Engaging with patient care providers with varying roles including physicians, nursing practitioners, nursing staff, and ancillary department personnel to contribute to change management, innovation and system quality improvement.
d. Collaborating with IH Quality and Patient Safety for the development and monitoring of quality metrics and framework(s).
e. Participating in or provides clinical expertise to critical incident reviews, Patient Safety Learning System investigations, and patient safety concerns,
f. Identifying risk management strategies to mitigate issues/risks to achieve short, medium, and long-term objectives, strategies, plans, and programs to optimize service, improve patient experience, and meet Interior Health strategic priorities for delivering high-quality care.
g. Ensuring programs, services and projects are designed, integrated, operated, measured, and reported on in terms of efficiency, effectiveness, and attainment of established goals and objectives.
h. Engaging with Medical Staff and other community practitioners to support Accreditation requirements.

2. Provides present and compassionate medical leadership management for the reporting medical leadership structure, including recruitment, engagement, contract management, performance monitoring and review, professional development, medical staff workforce plans, and succession plans.

3. Manages the assigned budget and administers the resources therein.

4. Ensures physician professional conduct and manages the performance, behaviour and, if necessary, discipline of members of the Medical Staff and contracted practitioners.
a. Is accountable for medical governance as outlined in the IH Medical Staff Bylaws, Rules and Policies.
b. Models professional, respectful behaviour in the workplace.
c. Manages clinical performance issues wherever they are identified in the site, manages disruptive physician behaviour in accordance with IH policies, and works to develop rehabilitation programs for physicians whose performance/behaviour does not meet acceptable standards.
d. Addresses complaints against physicians in a proactive and timely manner, making sure all appropriate steps are followed and documented in accordance with IH policies.

5. Represents Interior Health by developing and maintaining collaborative working relationships with internal and external partners to address issues, share information, and promote partnerships.

6. Collaborates and participates with the Divisions of Family Practice, other BC Health Authorities, Ministry, and provincial and national organizations on approved initiatives.

7. With the assistance of the Communications portfolio, supports interaction with the public, media, and other interest groups on matters affecting the portfolio.

8. Collaborates with the Southern Medical Program and the UBC Faculty of Medicine to facilitate successful achievement of shared academic programs and goals.

9. Considers the UBC and IH academic perspectives in strategy, planning, and promotion of clinical teaching and/or research opportunities and the recruitment of academic physicians.

10. In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations, and implementing required corrective actions.

11. Participates in Medical Leadership On-Call structures, on an equitable basis.

12. Performs other related duties as required.

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

Qualfications
Education, Training, and Experience
• Current licensure as a Physician, Nurse Practitioner, Dentist or Midwife in B.C.,
• A Master’s degree in hospital, healthcare, business administration, or an equivalent degree is preferred.
• A minimum of 10 years of clinical practice experience and at least 5 years of progressively more responsible leadership experience in a healthcare environment.

Skills and Abilities
• Analytical ability to conceptualize well in unstructured, dynamic, and/or multidisciplinary environments where analysis, foresight, intuition, and mature judgment are required.
• Knowledge of fundamental theories, principles, and practices that lead to solutions for unusual or unprecedented problems.
• Communication and interpersonal skills necessary for frequent contact with internal and external partners.
• Ability to persuade and negotiate in controversial or sensitive situations, with the ability to exercise almost complete discretion in how and what to communicate.
• Leadership skills, including a demonstrated willingness to pursue leadership roles with increasing levels of accountability; comfort with decision-making responsibilities; coaching, teaching, and counseling skills; and the ability to inspire and build confidence in others while forging alliances and garnering support.
• An in-depth knowledge of regulations and guidelines related to areas of responsibility.
• Physical ability to perform the duties of the position.