Digital Citizen Support Clerk

Position Summary
Interior Health has an exciting opportunity for a Casual Digital Citizen Support Clerk to join their team at the Kelowna Warehouse located in Kelowna, B.C.

This position works Days: 07:00 to 15:00, 08:00 to 16:00, 09:00 to 17:00, 11:00 to 19:00 rotating.

Days off: rotating.

This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week. Many careers with us begin with casual employment and lead to permanent or temporary career opportunities.

How will we help you grow?
Interior Health offers excellent benefits and many opportunities to maximize your skills. We are an organization where you have room to grow in a place where life outside of work is just as important to us as it is to you.

What you will work on:
This position provides direct citizen support for Interior Health’s digital tools including, but not limited to:
• MyHealthPortal, a patient portal application which enables citizen’s direct access to their electronic health record and provides various virtual functionalities;
• Patient online booking tools, which allows citizens to book and manage an appointment online for various support areas;
• Technologies and applications that support virtual care services, such as Zoom

Qualfications
Education, Training and Experience:
Grade 12 and two years’ recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities:
 Ability to keyboard at 45 wpm.
 Ability to communicate effectively both verbally and in writing.
 Ability to deal with others effectively.
 Physical ability to carry out the duties of the position.
 Ability to organize work.
 Ability to operate related equipment.