Business Clerk

As a member of the multidisciplinary health care team, the Business Clerk provides clerical, administrative, and business support to patients, nurses, and clinicians in outpatient clinics. The Business Clerk processes referrals; schedules and changes appointments; registers patients; schedules physician clinics; prepares the clinics' charts; monitors the inventory of supplies and places orders; takes minutes at staff and business meetings; and relays and processes information using a range of communication technologies. Functions according to the job description for Business Clerks. 

1. Grade 12 or equivalent 
2. Commercial/Business/Secretarial College Diploma/certificate or equivalent office experience 
3. Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 acquired in a different Business Clerk position, which may be subject to testing 
4. Demonstrated experience in accurately using Meditech modules: Patient Registration, Community Wide Scheduling, Order Entry, PCI, Client Server, and Materials Management 
5. Keyboarding 40 w.p.m 
6. Demonstrated proficiency in using Microsoft Office Software: Outlook, Word, Excel, Access 
7. Mathematical skills related to scheduling and statistical documents 
8. Demonstrated effective communication (verbal and written), interpersonal, public relations and problem solving skills 
9. Ability to set priorities and organize work accordingly 
10. Ability to liaise with various hospital departments effectively and collaboratively 
11. Ability to maintain patient confidentiality 
12. Ability to sit for long periods, repetitive reaching, repetitive bending 
13. Knowledge, skill, and experience in office procedures and equipment use 
14. 2 years recent experience in an out-patient clinic preferred