Business Clerk

As a member of the multidisciplinary health care team, the Business Clerk provides clerical, administrative, and business support to patients, families, nurses, and clinicians. The Business Clerk processes referrals; schedules and changes appointments; registers patients; schedules physician clinics; prepares the clinics’ charts; monitors the inventory of supplies and places orders via Meditech Order Entry module; takes minutes at staff and business meetings; and relays and processes information using a range of communication technologies. Functions according to the job description for Business Clerks.

1. Grade 12 or equivalent
2. Commercial/Business/Secretarial College diploma/certificate of equivalent office experience
3. Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 in a different Business Clerk position, which may be subject to testing
4. Demonstrated experience in accurately using the following Meditech modules: Patient Registration, Community Wide Scheduling, Order Entry, Client Server, and Materials Management
5. Keyboarding 40 w.p.m
6. Demonstrated proficiency in using Microsoft Office Software: Word, Excel, and Outlook
7. Mathematical skills related to scheduling and statistical documents
8. Demonstrated effective communication (verbal and written), interpersonal, public relations and problem solving skills.
9. Ability to set priorities and organize work accordingly
10. Ability to liaise with various hospital departments effectively and collaboratively
11. Ability to appreciate the confidential nature of the position
12. Ability to sit for long periods, repetitive reaching, repetitive bending
13. Experience working in an out-patient clinic would be an asset
14. Knowledge, skill, and experience in office procedures