Business Clerk

As a member of the healthcare team, the Business Clerk (BC) provides clerical, administrative and business support to the healthcare team. The BC will be required to coordinate and reduce barriers, by working with different groups of people: patients, healthcare teams and resource providers. The BC role requires empathy, compassion and an understanding of the cultural and socioeconomic backgrounds in the community to service the patients.

This role will be responsible for managing the GIMRAC/GIM (General Internal Medicine) clinic schedule, Medical Day Care and Procedure Room booking as well as general patient registration for the clinic.

1. Grade 12 or equivalent

2. Graduate of community college secretarial or office administration program or equivalent or equivalent office experience

3. Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 acquired in a different Business Clerk position, which may be subject to testing

4. Keyboarding 40 wpm

5. Knowledge and skill in using computer and demonstrates knowledge of EPIC ambulatory workflow

7. Demonstrated effective communication (verbal and written), interpersonal, public relations and problem-solving skills

8. Ability to set priorities and organize work accordingly

9. Ability to deal with various hospital departments effectively and collaboratively

10. Ability to appreciate the confidential nature of the position

11. Ability to sit for long periods, repetitive reaching, repetitive bending