Booking Clerk

1. Grade 12 high school graduate diploma or equivalent.
2. Office Administration College Certificate or equivalent office experience.
3. Medical Terminology Certificate 1 and 2 and/or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 acquired in a different position, which may be subject to testing.
4. Minimum 2 years experience in a similar role with a demonstrated knowledge of endoscopy procedures and processes.
5. Keyboarding speed of at least 40 wpm.
6. Knowledge and skill with office procedures and equipment such as fax, photocopier, multiple phone lines, computer etc.
7. Demonstrated knowledge and skill in using computers including Microsoft Office Suite, EPIC, Front Desk Scheduling and email correspondence.
8. Demonstrated ability to interact with adult and pediatric patients and their families, with patience, courtesy and tact. Ability to demonstrate attributes that contribute to a respectful, caring environment.
9. Demonstrated effective communication (verbal and written), documentation, interpersonal, collaboration and teamwork skills.
10. Demonstrated initiative, judgment and problem solving abilities appropriate for the position.
11. Ability to organize work and prioritize tasks in a fast paced environment.