Lead Bartender

Role Summary 

Reporting to the Food and Beverage leadership team, this position is primarily responsible for preparing and serving alcoholic beverages to guests. The Lead Bartender’s must know standard drink recipes and mix them quickly and accurately. The Lead Bartender will also be responsible for opening and closing the restaurant and are required to delegate tasks to the team. The Lead Server is also responsible for assisting with liquor control procedures.

Responsibilities

• Responsible on a scheduled basis overseeing the opening and closing of the restaurant
• Lead shift briefings and delegate tasks to associates including section assignments, bill discrepancies and cash remittances
• Prepare drink orders for guests per specified recipes using measuring systems
• Collaborate with the Food and Beverage leadership team to develop and carry out ideas and procedures to continuously improve department performance
• Work with the leadership team to ensure that associates are trained and clearly understand their job roles, responsibilities, and performance expectations
• Address guest concerns, requests or issues
• Issue, open and serve wine/champagne bottles
• Set up and maintain cleanliness and condition of bar, bar unit, tables and other tools
• Prepare fresh garnishes for drinks
• Stock ice, glassware and paper supplies and wash soiled glassware and utensils
• Remove soiled wares from bar top and tables and place in designated area
• Anticipate and communicate replenishment needs
• Process all payment methods
• Secure liquors, beers, wines, coolers, cabinets and storage areas
• Take guest food orders as needed and accurately serve guests seated at the bar
• Stock the bar by bringing liquor bottles, mixed drink ingredients and other bar supplies from the storeroom to the bar
• Remove empty bottles and trash and replace empty beer kegs
• Check identification of customers to make sure they meet age requirements
• Monitor, maintain and order liquor and bar supplies
• Arrange bottles and glasses to make attractive displays
• Welcome and acknowledge every guest with a smile, eye contact and a friendly verbal greeting using the guests’ names when possible
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
• Adhere to all environmental policies and programs as required
• Other duties as assigned

Requirements

• Smart Serve certification
• At least three year of related work experience
• An interest in wine and cocktail service
• Knowledge of basic sanitation controls and purpose and use of cleaning supplies
• Must possess excellent customer service skills
• Must be computer literate. Preferred candidate will have previous experience with food and beverage management software, Microsoft Word and Excel
• Strong verbal and written communication skills
• Detail-oriented and works with a high degree of accuracy
• Ability to multi-task in a fast-paced environment
• Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

Working Conditions

• Must be able to work flexible hours including days, evenings, nights, weekends and holidays
• Required to move, lift, carry, pull and place objects weighing less than or equal to 25 pounds without assistance
• Stand, sit or walk for an extended period or for an entire shift
• Reach overhead and below the knees, including bending, twisting and pulling
• Move over sloping, uneven or slippery surfaces