Housekeeping Attendant (Summer 2025)

Role Summary

The Housekeeping Attendant’s main responsibility is to maintain a clean, sanitary, comfortable, and tidy environment for homeowners, members, guests, and Colleagues. This position will clean and maintain all business units in the resort (In-suite and Resort facilities).  This includes use of industrial cleaning equipment, minor repairs to furniture and other equipment.

Responsibilities

• Maintain the cleanliness of the homeowner units
• Responsible for cleaning assigned public spaces including hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas
• Sweep, scrub, and polish floors, using brooms, mops, and powered scrubbing
• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers
• Wash windows, walls, ceilings, and woodwork; polishing as necessary
• Empty public garbage and recycling receptacles and bins
• Dust and polish furniture and equipment
• Clean sinks, mirrors, tubs, and showers
• Make up beds and change linens as required
• Move and arrange furniture per standard
• Report damage, theft and found articles to leaders
• Operate mechanized cleaning equipment
• Polish silver accessories and metalwork such as fixtures and fittings
• Remove debris from driveways, garages, swimming pool areas and general landscape areas
• Assist with maintaining the towels at the pool
• Keep storage areas and carts well-stocked, clean, and tidy
• Disinfect equipment and supplies, using germicides or steam-operated sterilizers
• Maintain all cleaning equipment and materials in a safe and sanitary working condition
• Respond to calls for housekeeping requirements such as spills or broken glass
• Deliver any requested housekeeping items to guest rooms
• Ensure all rooms are cared for and inspected per standards
• Receive, record, and distribute dry cleaning garments
• Occasional heavy duty cleaning as required
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
• Adhere to all environmental policies and programs as required
• Other duties as assigned

Requirements

• High school diploma or equivalent preferred
• Knowledge of cleaning and sanitation products, techniques, and methods
• Working knowledge of operating cleaning equipment an asset
• Experience as a cleaner or housekeeper preferred
• Ability to work with little supervision and maintain a high level of performance
• Must possess excellent customer service skills
• Strong verbal and written communication skills
• Detail-oriented and works with a high degree of accuracy
• Ability to multi-task in a fast-paced environment
• Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

Working Conditions

• Must be able to work flexible hours including evenings, weekends, and holidays
• Required to move, lift, carry, pull, and place objects weighing up to 50 pounds without assistance
• Stand, sit or walk for an extended period or for an entire shift
• Reach overhead and below the knees, including bending, twisting, and pulling
• Move over sloping, uneven, or slippery surfaces
• Work in indoor and outdoor environments throughout the year