Manager, Systems and Data - Home & Community Care Regional Services, Surrey

Fraser Health Authority is seeking a dynamic, forward‑thinking leader to transform how clinical data, digital systems, and workflows support care delivery across Home & Community Care (HCC) Regional Services. This is a rare opportunity to influence system‑level modernization across one of Canada’s largest and most complex health regions.

As the Manager, Systems & Data, Home & Community Care Regional Services you will lead the teams that power HCC’s clinical data quality, analytics, reporting, and workflow design. Your work ensures that clinicians and leaders have access to accurate, trusted, and timely information that drives safer care, better access, and improved performance.

In this role, you will:

• Champion clinical data governance by maintaining Fraser Health’s clinical data dictionary, strengthening quality standards, and supporting intergrated systems across provincial and national reporting environments.
• Design and optimize clinical workflows, partnering with operational leaders and frontline clinicians to turn complex care processes into streamlined, standardized, and patient‑centred pathways.
• Guide digital system enhancements, shaping how clinical information systems evolve to support usability, efficiency, and high‑quality care.
• Lead analytics and reporting teams to deliver meaningful insights that inform planning, performance improvement, and strategic decision‑making.
• Influence system‑level strategy, acting as a key liaison with the Ministry of Health, CIHI, digital health vendors, and Fraser Health’s own modernization teams.

If you’re motivated by meaningful impact, digital innovation, and elevating the clinician and patient experience, this is your opportunity to lead at scale.

1. Identifies and analyzes present and future business data and system needs and priorities; makes recommendations regarding information requirements, design, functionality, usage and integration with manual and automated systems.
2. Works with other departments to evaluate areas for business process improvement; identify information technology requirements; ensures clinical needs of program are represented in new or adaptation of current informatics/technological systems.
3. Undertakes needs assessments and participates in the development and compilation of business intelligence to ensure timely and accurate responses to data and reporting requests from HCC, FH leadership, Ministry of Health, and other partners.
4. Develops, recommends and implements appropriate policies, procedures, and systems for the HCC portfolio such as simplifying workflow and assuring compliance with regulatory requirements; identifies or allocates appropriate resources in order to resolve existing data/system issues by providing advice, consultation and expertise.
5. Manages assigned project schedules/plans ensuring projects are executed on budget and within scope and approved timeframes. Represents HCC ensuring alignment with digital needs. Reports variances and status updates to the Director and maintains required records.
6. Performs regular reviews of processes to ensure efficient and effective information input, analysis and interpretation; provides recommendation for improvements and provides updates to HCC on process changes.
7. Oversees and/or coordinates the accurate and timely reporting of HCC data and reports; maintains the integrity of data. Develops, implements and evaluates data quality improvement initiatives for the portfolio and participates in data quality improvement programs by developing performance indicators.
8. Oversees and/or develops HCC systems reporting standards in collaboration with the Director and other internal and external partners and analyzes and reports on impact/effect of data reporting.
9. Manages staff by hiring, assigning and monitoring work, developing and implementing appropriate staff training and development/retention plans, managing performance issues, and implementing disciplinary action up to and including employee terminations where required.
10. Develops and manages operating budgets.
11. Participates on internal and external provincial committees as assigned.