Manager, Practice Education, Adoption and Transformation

As the Manager of Practice Education, Adoption, and Transformation, you'll be a key leader in our team, reporting to the Director. Your primary focus will be on driving practice education design, learning technologies, competency resource development, and transformation design to enable the adoption of CIS (Clinical Information System) and digital health tools to ensure a seamless, digitally enabled patient and provider experience. You'll lead a talented team in designing and implementing education programs to support clinical staff, ensuring seamless integration and ongoing improvement of our digital health solutions.

Your Responsibilities:

• Develop a vision and a roadmap for digital health practice education adoption and transformation.
• Establish a competency-based framework and evaluation strategy across specialties to ensure training results in end users proficiency and adoption of the CIS.
• Enhance clinical adoption by leading the post-implementation assessment process.
• Lead a team of professionals, fostering a positive work culture and inspiring achievement of collective goals.

Qualifications We're Looking For:

• Bachelor’s Degree in Nursing or Health Sciences Profession
• Seven (7) to ten (10) years of recent, related clinical education and leadership experience in the healthcare sector, including experience with electronic clinical systems
• Current practicing registration with an applicable regulatory body

This full-time position is located at our Central City office in Surrey, BC, with potential for remote/hybrid work.

Valued Benefits:

At Fraser Health, you'll have the opportunity to work in a fast-growing organization alongside professionals who are eminent in their respective fields. We offer a competitive compensation package, including comprehensive health benefits coverage.

#LI-DNI

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Director, Practice Education Adoption and Transformation. The Manager is a member of the Practice Education, Adoption, and Transformation leadership team and is accountable to provide leadership and direction of practice education design, learning technologies, competency resource development, adoption, and transformation design to enable the adoption of CIS (Clinical Information System) and digital health tools to ensure a seamless, digitally enabled patient and provider experience. The Manager leads the team in the planning, coordination, scheduling, implementation, and evaluation of education programs to meet the learning needs of clinical and medical staff and to achieve adoption and ongoing quality improvement deliverables related to the use of CIS (Clinical Information System) and digital health solutions. This will ensure that the clinical information system adoption strategy renders the intended benefits with respect to utilization at the direct care level, improved patient care and health outcomes, is aligned with leading clinical practice standards, and enacts the Advance program vision into all aspects of the transformational learning, evaluation, and sustainment strategies. The role acts as the senior strategist and subject matter expert on the development of a regional education program. accountable for the outcomes of the program and ensures that evidence-based best practices across Fraser Health including the development and assessment of the digital health learning strategy, education programs, and educational resources; develops standards, services and organizational policies for the design and delivery of education. The role also leads the planning, budgeting, scheduling, recruiting, training, and performance of the practice education adoption and transformation team.

QUALIFICATIONS:

Graduation from a school of nursing or allied health discipline. Bachelors Degree in Nursing or Health Sciences Profession. Seven (7) to ten (10) years recent, related clinical education and leadership experience in the health care sector including experience with electronic clinical systems, leading major clinical or quality improvement initiatives in a large, complex heath care environment, or an equivalent combination of education, training, and experience. Current practicing registration with an applicable regulatory body such as the British Columbia College of Nurses and Midwives.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Strong skills in strategic planning, implementation, and evaluation of professional development programs across a large complex health care organization.
• Comprehensive knowledge of adult learning principles, educational design, educational technologies, and modern workplace learning.
• Provides education leadership, guidance, and support to Practice Education, Adoption, and Transformation team members through coaching, guiding, and modeling key behaviors/strategies, encouraging dialogue and problem solving and providing guidance and advice to facilitate resolutions to education issues.
• Comprehensive knowledge of clinical process, workflows, clinical services delivery, and patient/client satisfaction determinants, and of the applicable standards of practice and guidelines for clinical practitioners.
• Works collaboratively with Clinical Informatics, Provider Experience, clinical and medical leaders to identify education needs and priorities, and individually or as leader of a team, plans, implements and evaluates strategies to meet those needs.
• Contributes to the development, implementation, and maintenance of competency-based models for orientation and continuing education of staff. Responsible for assuring the development and updating of resources to support such education to assure staff competency and development.
• Develops partnerships with Learning and Research department to support student education and preceptor support at FH (Fraser Health). • Strong understanding of clinical information and data and how these are managed and operationalized within the clinical information system to create knowledge. Possesses a solid awareness of contemporary trends in clinical practice and information systems.
• Proven ability to apply systems and critical thinking in a complex multi-disciplinary environment involving provider, nursing, and clinician communities.
• Exercises initiative, self-direction and problem-solving abilities to identity gaps and opportunities for improvement.
• Uses effective facilitation, communication, and negotiation abilities to achieve consensus, resolve conflict, achieve desired outcomes, and address potential barriers to success.
• Demonstrated ability to operate related equipment and use current computer applications (MS Office, etc.) and computerized healthcare applications.
• Demonstrated ability to work independently or as part of a team.
• Physical ability to perform the duties of the position.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
 
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
 
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
 
Together, we are the heart of health care.
 
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IMPORTANT: Recruitment scam warning
Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.