Leader, Provincial Disability Management Services

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. 

Position Highlights

As a Leader for Provincial Disability Management Services you will work alongside the disability management, health and safety leadership within each of the BC Health Authorities and Providence Health Care to drive provincial strategy, standards, projects and initiatives to improve the delivery of Disability Management programs for employees working for the Health Authorities of BC and Providence Health Care.   

Are you highly organized systems thinker who can challenge the status quo and creatively problem solve? Can you lead projects involving a diverse group of stakeholders with competing priorities toward common goals and objectives and outcomes?  If so, this position may be an excellent fit.  Your diverse background in project management combined with disability management in large complex organizations will prepare you to use your project management and leadership skills in the planning, coordination and execution of provincial strategy, projects and initiatives.

We are a diverse team composed of dedicated professionals who thrive in a collaborative culture. We support learning, customer service, communication and success.

Build on your education and career experience as you:

• Contribute to the development of a provincial strategy for disability management programs for the BC Health Authorities and Providence Health Care
• Create, present and oversee provincial work plans, project sequencing and deliverables
• Create and present project proposals including impact analysis and budget assessments
• Create project charters, plans and objectives to maintain timelines and project deliverables;
• Lead large projects with Insurance partners to leverage technology solutions and improve communication, programs and outcomes
• Lead multiple provincial working groups of subject matter experts for standard development, system requirements reviews, program reviews and resource identification & evaluation
• Act as a facilitator and communication link among various stakeholder groups to ensure initiatives/projects are advancing as set out in the project charters and work plans. 
• Refine your software expertise in PowerPoint, Excel, Visio, SharePoint, and other custom applications;

This position is a work from home opportunity with a requirement for travel for various in-person meetings/sessions across BC. 

Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

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Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting the Director, Health Authorities Workplace Health Services, the Leader, Provincial Disability Management Services is responsible and accountable for the development, implementation and ongoing management of Provincial Disability Management standards, programs and supporting systems that support the priority directions established by the Health Authority Occupational Safety & Health Executive Directors Council (OSH Council). Develops programs and standards to ensure consistent local implementation of provincially identified programs, standards and systems across the Health Authorities. Represents the Health Authority Disability Leaders at provincial meetings and engages with external stakeholder groups such as WSBC, LTD Insurers, ICBC, HEABC and health sector unions for program development and implementation and to negotiate the structure and processes of the Health Authority Disability Management programs, services and standards.

1. The Leader is responsible for establishing, leading, and developing the governance structure of a provincial Disability Management Strategic Oversight Committee with senior Disability Management Leader (Director/Manager) representation from all Health Authorities.
2. Contributes to the development of Health Authorities' strategy and goals for the OSH Council regarding designated disability management programs.
3. Plans, develops, leads, manages and evaluates provincial/consolidated disability management and claims services for the Health Authorities; provides leadership and guidance in the development, implementation, evaluation and the continuous improvement of Health Authorities' disability management strategies to ensure programs align with strategic and operational plans; ensures appropriate change management and legacy training systems are established to support successful and durable implementations.
4. Provides guidance and leadership to the specific program and takes an active role in managing stakeholder issues and disputes and/or negotiating complex issues related to such programs.
5. Provides leadership and direction to assigned staff using effective management techniques; hires, trains and supervises staff including conducting performance reviews, employee discipline; initiates terminations when appropriate.
6. Establishes partnerships with key stakeholders to improve the success of disability management programs within the respective organization; ensures compliance with collective agreements, government regulations and applicable policies and procedures as identified.
7. Develops and recommends financial and operational plans; develops and manages the operating and capital budget for the assigned portfolio; monitors expenditures to ensure expenditures are consistent with budget projections; implements corrective action, as required to meet budget targets.
8. Develops and implements team goals and objectives, policies and procedures to ensure the delivery of effective and efficient program implementation and consulting services; leads the development, implementation, evaluation and continuous improvement of staff education and training programs.
9. Develops collaborative relationships with external stakeholders including other health authorities, provincial unions and other external organizations to develop, implement, evaluate and revise applicable programs based on best practices.
10. Coordinates provincial processes such as WorkSafeBC service/system reviews, LTD Insurer service/system reviews, communities of practice and the regular review and maintenance of developed standards and programs. Identifies and initiates priority projects in consultation with OSH Council and Disability Management Leaders.
11. Participates in HEABC led Provincial Working Group providing leadership and expertise in disability management at the provincial level.
12. Identifies and promotes the development of research opportunities and utilization of research findings in the field of disability management; represents the Disability Management Leaders on internal/external committees or task groups as assigned.

Bachelor's degree related to disability management, kinesiology, occupational health or a related field plus seven (7) to nine (9) years' recent, related experience in a leadership role responsible for disability management and/or employee return to work programs, including five years’ experience in a supervisory role in a large, complex multi-site organization or an equivalent combination of education and experience. Experience working on large projects targeting process improvement, technology development or implementation of new services/programs is preferred.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Working knowledge of applicable regulations, legislation, policies and procedures.
• Sound knowledge of contemporary and best practice approaches in disability and absence management.
• Proficiency in the use of a personal computer and applicable software applications.
• Physical ability to perform the duties of the position.