Coordinator, Home Support Scheduling

Salary

The salary range for this position is CAD $34.67 - $49.83 / hour
Job Summary

 

 

We are currently looking to fill a Temp Full Time opportunity for Coordinator Home Support  at Surrey Home support.

 

 

Experience the exceptional benefits of working with us including:

• Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
• Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
• Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
• Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
• Maternity Top-Up: Receive an 87% top-up during maternity leave.
• TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
• Additional employee discounts and perks available

 

*Eligibility based on employment status

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Coordinator, Home Support Scheduling is responsible for the daily operations of Fraser Health's centralized scheduling centre that ensures the provision of home support services for clients.  Manages designated staff and all human resource related events including organizing staff workload, selecting staff, developing and maintaining standardized training/orientation programs for staff, conducting performance appraisals, and providing technical and procedural guidance to staff and stakeholders.  Maintains quality assurance to ensure effective and efficient operations and develops statistical and various operational reports that help inform quality improvement recommendations.
ResponsibilitiesQualifications

Education and Experience

Bachelor's Degree in Leadership or related field supplemented with five (5) years recent, related experience, or an equivalent combination of education, training and experience. Must have three (3) years Procura desktop training and scheduling.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Strong skills in manipulating large amounts of data.
• Ability to maintain, conceptualize and develop reports regarding a variety of operational and informational statistics.
• Understanding of quality assurance processes and ability to educate staff on quality improvement changes.
• Ability to manage staff and lead teams through conflict resolution.
• Ability to effectively grievance resolves.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

 

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

 

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

 

Together, we are the heart of health care.

 

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IMPORTANT: Recruitment scam warning

Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.