Clerk/Unit Aide, Mental Health & Substance Use Services

Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

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All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

1. Performs receptionist duties including receiving and recording telephone messages, responding to general inquiries, referring inquiries regarding client/patient problems or complaints as appropriate.
2. Performs word processing duties such as inputting client information, maintaining relevant registers, and preparing reports, charts, tables and presentation material from rough draft or general instruction, using software applications such as word processing, spreadsheets, graphics and databases.
3. Schedules client intake and assessments, maintains wait lists and completes client general intake information. Ensures admission forms are complete.
4. Compiles charts for new admissions, files documents related to patient data, completes necessary documentation on transfer or death and completes file reduction on discharge charts for health records, according to established procedure.
5. Enters information into the client electronic record system, which includes pre-admission, admission, registration, transfer and discharge information.
6. Processes physicians' orders and makes requisitions to Pharmacy for supplies as needed.
7. Obtains urine specimens for routine drug screening following established procedures; arranges for blood tests and diagnostic testing as directed and follows up on physician''s orders as assigned.
8. Requests, collects, receives, organizes and restocks supplies, equipment repairs and maintenance work for the program as per established procedures.
9. Compiles, maintains and submits computerized and manual statistics for Manager as assigned.
10. Liaises with Staff Scheduling, ensures adequate staffing, and maintains associated records including posting of work schedules, printing and maintaining daily sign in sheets. Maintains timekeeping records and submits to payroll.
11. Participates, by providing input, in the program's continuous quality improvement activities.
12. Attends and participates in team meetings by providing input.
13. Performs other related duties as assigned.

• Ability to communicate effectively, both verbally and in writing.
• Physical ability to carry out the duties of the position.
• Ability to work independently and in cooperation with others.
• Ability to operate related equipment.
• Ability to organize and prioritize.
• Ability to type at 45 wpm.
• Knowledge of general office procedures.
• Ability to establish and maintain rapport with clients.
• Knowledge of medical terminology.