RECEPTIONIST

Key Responsibilities

- To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner ;
- To redirect calls as appropriate and take clear, concise messages when required;
- To greet, assist and direct all visitors;
- To pick up and sort internal mail;
- To stamp, deliver and maintain mail machine for external mail;
- To prepare packages and arrange courier pick up;
- To arrange meeting room schedule and bookings;
- To update phone and distribution lists;
- To maintain a clean, safe, fully stocked and well organized reception area;
- To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.);

- Monitor front door for residents at risk to elope

- Handle payments and trust deposits from families, issue receipts
- To complete other duties as assigned;

QUALIFICATIONS: Applicants must possess:

- Post secondary diploma /certificate in Office or Business administration (or comparable) preferred

· Excellent interpersonal, communication and organizational skills

· Knowledge and experience in: · Standard office practices · use of office equipment, · computer fundamentals and software

· Proficiency in Word and Excel is a requirement ·

· Ability to read and write English as well as to understand complex verbal and written instructions in English

· Demonstrated competencies in planning, time management, ability to determine the priorities of duties and tasks and to be self directed in their completion