Operations Manager (OM) - Full Time - Summit Place

The Opportunity
Are you passionate about making a difference? Join us as an Office Manager in our vibrant Long Term Care community to help run the behind the scenes business operations. Your experience wearing multiple hats and managing multiple priorities will help ensure all administrative and financial activities are completed with a high level of accuracy. Your daily activities will help contribute to a greater experience for our employees, residents and families.

In this role you will be focused on:

• Ensuring compliance of regulatory and internal standards based on applicable policies and legislation
• Engage with residents and their families to meet their needs through various administrative processes
• Ensuring privacy and confidentiality as the gatekeeper of employee and resident records and files

What You Will Do:

• Collaborate - You will engage with all departments at the site to gather, administer and assist in various processes to support the site employees and residents
• Manage - Effectively manage billing system and resident's accounts to ensure invoices are promptly paid
• Comply - With required company policies and applicable Long Term Care legislation
• Lend a Helping Hand - You are able to juggle a variety of responsibilities and tasks on a day-to-day basis
• Cultivate - Promote an environment that provides optimal efficiencies and superior service for residents, families and stakeholders
• Respond with HEART - Hear, Empathize, Acknowledge, Respond, Thank

What You Bring:

• Post-secondary education in Business Accounting Courses or equivalent
• Minimum of three (3) years of related administrative experience, and general accounting experience, preferably in Long Term Care
• Proficiency in Microsoft Office Suite (Word, Excel)
• Knowledge of and experience working with Empath; Workday; Kronos operating systems considered an asset
• Strong organizational, communication, time management and problem solving skills
• Values of Respect, Integrity, Compassion & Excellence
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

What We Offer:

• Support from your Regional and National Team
• Technology to help you do your job better
• Benefits and Pension Package
• Better work life balance
• Vision to support Person Centered Care

Time Type:

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.