Casual Receptionist

Job Description

Candidates are invited to apply for the position of casual Receptionist including evenings and weekends to work at our Extendicare Cedars Villa, a 248-bed long-term care home, located in SW, Calgary, Alberta.

Reporting to the Office Manager, the Receptionist is responsible for providing clerical and administrative support to ensure that office and reception services are provided in a courteous, effective, and timely manner.

RESPONSIBILITIES:

• Greeting visitors, determine purpose of visit, and direct visitors to appropriate person or service
• Answer and forward telephone calls, take messages, schedule appointments
• Accounts Payable & Accounts receivables processing and collection
• Processing Resident Census
• Maintain records as required and performs clerical work as assigned following Extendicare policies and procedures; maintain current, orderly filing system
• Handle payments and trust deposits and withdrawals from families and residents, distribute mail
• Maintain office equipment by following guidelines in owner manuals and contacting service repair as necessary
• Monitor front door for residents at risk to elope
• Adhere to established policies and procedures regarding quality assurance, fire, safety, and environment and infection control.
• Staff replacement
• All other duties as assigned.

QUALIFICATIONS:

Applicants must possess:

• Post-Secondary education with a payroll, customer care focus.
• Excellent interpersonal, communication and organizational skills
• Knowledge and experience in:
• standard office practices,
• use of office equipment,
• computer fundamentals and software
• Proficiency in Word and Excel is a requirement

Demonstrated competencies in planning, time management, ability to determine the priorities of duties and tasks and to be self-directed in their completion

Time Type:

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.