Avantages
- Assurance dentaire
- Assurance des frais médicaux et paramédicaux
- Assurance pour les soins de la vue
- Régime de participation différée aux bénéfices (RPDB)
- Régime de retraite
- Vacances
Manager, Equipment Services
Brampton,ON- Salaire 95000.00 à 110000.00 $ par année selon l'expérience
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40.00 h - Temps plein
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Emploi Permanent
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Quart de Jour ,Soir ,Nuit ,Fin de semaine ,Sur appel
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Publié il y a 5 jour(s)
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1 poste à combler dès que possible
Description
About the Role
Lire la suite
We’re seeking a dynamic and results-driven leader to oversee our national Equipment Services operations. This role leads a mobile team of field technicians and third-party vendors in a fast-paced, 24/7 environment, ensuring exceptional service delivery, operational efficiency, and high customer satisfaction.
What You’ll Do- Lead and optimize national field service operations to meet service level agreements and customer expectations
- Manage technician scheduling, territories, and productivity using Salesforce (FSL)
- Oversee inventory, equipment repairs, and budget performance
- Build and maintain strong relationships with vendors, partners, and internal teams
- Monitor KPIs, drive continuous improvement, and implement best practices
- Ensure timely resolution of service issues and clear client communication
- Collaborate with Dispatch and Finance to ensure accurate billing and service delivery
- Manage performance, recruitment, training, and development of technicians and vendors
- Promote a strong safety culture and ensure compliance with all health & safety standards
- Coach and develop team members to support career growth
- 10+ years of experience in equipment or facilities operations (leadership level)
- Proven ability to lead field teams and manage third-party vendors
- Strong operational, financial, and problem-solving skills
- Proficiency with Salesforce and Microsoft tools
- Ability to thrive in a fast-paced, 24/7 environment
- Willingness to travel across Canada
- Flexibility to support rotational shifts as needed
- Opportunity to lead national operations with high impact
- Collaborative, fast-paced environment
- Focus on growth, innovation, and continuous improvement
Compétences recherchées
French is an asset
Équité en emploi
Cet employeur souscrit au principe d'équité en emploi et applique un programme d'accès à l'égalité en emploi pour les femmes, les autochtones, les minorités visibles, les minorités ethniques et les personnes handicapées
Exigences
Niveau d'études
Professionnel
Diplôme
non déterminé
Années d'expérience
10+ années
Langues écrites
Fr : Débutant
En : Avancé
Langues parlées
Fr : Débutant
En : Avancé
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