Network Operations Analyst Intern
Compugen inc.
Richmond Hill, ON-
Nombre de poste(s) à combler : 1
- Salaire À discuter
- Publié le 3 mars 2026
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Date d'entrée en fonction : 1 poste à combler dès que possible
Description
About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us - it's a way of life. We believe that technology is the conduit, but our people - they are the connection that truly makes the magic happen!
Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals - we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview: The Network Operations Analyst Intern will support the development of an AIOps initiative focused on automating network configuration discovery and synchronization with the ServiceNow CDMB. The intern will help build an AI- and RPA‑powered bot that collects real-time data from diverse network devices to maintain an accurate, living inventory. The role also involves enabling the bot to analyze capacity, performance, and health metrics to detect anomalies and support proactive problem remediation by network administrators. This work will contribute to creating a reliable single source of truth for network assets and feed future AIOps and automation initiatives.
*Please note: This role will be full-time hours (37.5 hours per week), for a duration of 4 months (May 4 to August 21, 2026) with a rate of $22.00/hour.
Key Responsibilities:
Dreaming, designing, and delivering isn't just a mantra for us - it's a way of life. We believe that technology is the conduit, but our people - they are the connection that truly makes the magic happen!
Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals - we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview: The Network Operations Analyst Intern will support the development of an AIOps initiative focused on automating network configuration discovery and synchronization with the ServiceNow CDMB. The intern will help build an AI- and RPA‑powered bot that collects real-time data from diverse network devices to maintain an accurate, living inventory. The role also involves enabling the bot to analyze capacity, performance, and health metrics to detect anomalies and support proactive problem remediation by network administrators. This work will contribute to creating a reliable single source of truth for network assets and feed future AIOps and automation initiatives.
*Please note: This role will be full-time hours (37.5 hours per week), for a duration of 4 months (May 4 to August 21, 2026) with a rate of $22.00/hour.
Key Responsibilities:
- Support the development of an AIOps initiative that automates network device discovery and synchronizes configuration data with the ServiceNow CMDB
- Assist in building an AI‑ and RPA‑driven bot that collects live data from network devices to maintain an accurate and continually updated inventory
- Contribute to integrating network performance, capacity, and health metrics into an AI engine for anomaly detection and proactive issue remediation
- Participate in one or both project streams based on time and skillset:
- Project 1: Identify network devices (routers, switches, firewalls), extract configuration attributes, and normalize/update CMDB records
- Project 2: Analyze historical performance data, build trend‑analysis models, and forecast capacity thresholds or potential failure risks.
- Ability to work with low‑code automation tools
- Ability to write scripts to collect and process data
- Work with APIs and structured data formats (JSON, YAML)
- Understanding of safe automation practices (read-only first, idempotent execution)
- Interest in learning RPA and AI technologies, including Automation Anywhere and AI‑driven anomaly detection
- Basic understanding of networking fundamentals (OSI model, TCP/IP, DNS, DHCP).
- Familiarity with common network devices such as routers, switches, and firewalls
- Exposure to network monitoring tools (e.g., SNMP monitoring, log analysis, dashboards)
- Strong understanding of IT network technologies and infrastructure concepts
- Solid documentation and communication skills
- Foundational knowledge of network, cloud, and security concepts
- Familiarity with enterprise IT or NOC environments (preferred but not required)
- Experience with ticketing systems (e.g., ServiceNow, Jira) is an asset
- Strong analytical and troubleshooting skills
- You must currently be a post-secondary student
- You must be comfortable working in a hybrid work model with a combination of remote plus onsite work
- Exciting, fast-paced challenging work environment
- A culture where authenticity and diversity are valued
- Professional development
- Participation in Women in Technology Network
- Opportunities to give back to our local communities
- Collaborative supportive team members
- Hybrid work with the flexibility of being in the office at least 1-day per week
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