Director of Professional Practice, Quality and Risk Management

The successful applicant will work in compliance with all relevant and applicable legislation and Hospital Policies and Procedures, will practice the Bluewater Health Standards of Performance Excellence and will fulfill their role within the Attendance Support Program parameters. The successful applicant will also possess effective communication and interpersonal skills, will have the ability to work independently and as part of a team, and will have strong attention to detail and accuracy.

Each member of Bluewater Health is called to embrace patient and family-centred care in its fullest form. This includes using techniques and strategies to communicate “I care and I respect you,” providing information in a way patients and families can understand, listening to patients and families to learn what an exemplary healthcare experience means to them, and seeking their perspective throughout their stay and during improvement initiatives.

Qualifications:

• Master’s degree in nursing/management or relevant health discipline required
• Current Registration with College of Nurses of Ontario required
• Completion of Leadership/Management Course required
• Lean/Six Sigma Certification (or Quality Improvement Certification/Degree) required
• Project Management experience preferred
• Risk Management certification preferred

Skill, Ability and Experience:

• Minimum of three (3) years’ experience in a role in education/professional practice, patient safety, quality improvement, risk management required
• Five (5) years clinical experience in a hospital setting. required
• Proficiency using most up to date Microsoft Office suite required
• Knowledge leader with current organizational experience in evidence-based practice, patient safety, quality, risk management and project management required
• Ability and experience with collaboration and support with Chief of Staff and Medical Affairs required
• Ability to apply current quality and risk (HIROC) tools directly related to quality improvement, accreditation, risk management, patient safety, professional practice and change management required
• Knowledge of adult learning principles required
• Knowledge of applicable legislation required
• Strategic, systems level thinking required
• Collaboration building and group facilitation skills required
• Project Management and Facilitation skills required
• Demonstrated ability to communicate effectively, clearly and concisely with a variety of professionals required
• Understanding of working with Regulated and Un-Regulated care providers required
• Analytical skills required
• Ability to review, analyze and interpret health records for quality review required
• Time management and accurate prioritization in face of multiple competing urgent priorities required

Principal Duties:

Director of Professional Practice, Quality and Risk Management

• Promotes Bluewater Health’s purpose statement ‘Health through partnership Caring with kindness’
• All management positions require strong leadership, communication and negotiation skills, as well as extensive clinical experience
• Support the team in HIROC risk management strategies with insurance claims and internal and external risk processes to ensure patient safety
• Support the team in maintaining RNAO Best Practice Spotlight Organization (BPSO) designation with the implementation and sustainability of evidence-based best practice
• Work in collaboration with patient experience and Chief of Staff for quality-of-care reviews and the investigation and management of patient complaints
• Promotes and facilitates the use of systems that ensure patient needs are being met, and that the provision of patient care is consistent with the goals, objectives and standards of the programs aligned to the strategic goals and priorities
• Facilitates and champions an interdisciplinary collaborative approach to problem solving and decision making by the patient care team around program and patient centred care goals in collaboration with medical affairs as required
• Develop, implement, monitor, evaluate and continuously improve upon a comprehensive and integrated organizational patient safety, quality, and evidence-based best practice program at BWH in collaboration with all interprofessional team members, including medical staff
• Monitor organizational and program specific quality scorecards, assist with setting and achieving targets, and help create action plans to affect positive change
• Provide leadership across the organization to implement the necessary frameworks and tools to support an effective culture of safety that includes quality improvement, patient safety and clinical practice at all times ensuring BWH is in line with provincial or national directions in areas of professional practice, quality and patient safety.
• Support the organization’s Quality and Patient Safety plan, Quality Improvement Plan, Accreditation, and Quality of Care reviews
• Oversee the Infection Prevention and Control (IPAC) Program
• Manage the Post-Secondary Student Relations Program
• Other related duties as assigned

The material contained herein is provided for informational purposes only. All open jobs offered by Bluewater Health on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within Bluewater Health which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While Bluewater Health attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. Strict confidentiality will be observed at all times. Bluewater Health is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.

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