Technician

Reporting Relationship: This position reports directly to the Assistant Service Manager.

Job Summary:

The Technician is responsible for inspecting, diagnosing, repairing, and maintaining hoists and related equipment in compliance with safety standards and regulatory requirements. This role involves installing and commissioning new equipment, accurately documenting work performed, identifying potential issues, and providing recommendations to customers, while maintaining a safe, organized work environment and following all company safety policies.

Key Responsibilities:

· The technician will work within the service department to perform inspections, diagnostics, repairs, and preventative maintenance on hoists and related equipment.

· Conduct hoist inspections in compliance with safety standards and regulatory requirements.

· Install new equipment and assist with commissioning and testing.

· Accurately document work performed, parts used, and time required using assigned work orders.

· Identify potential equipment issues and recommend corrective actions to customers.

· Maintain a clean, safe, and organized work environment.

· Communicate effectively with customers while on-site.

· Adhere to all company safety policies, procedures, and best practices.

Qualifications:

· Ability to read technical manuals, schematics, and drawings.

· Experience as a Machine Technician is an asset; however, training will be provided for the right candidate.

· Strong communication and customer service skills.

· Self-motivated with the ability to work independently or as part of a team.

· Demonstrated troubleshooting and diagnostic abilities.

· Adaptable and eager to learn new technologies and systems, with a commitment to ongoing professional development.

· High attention to detail with proven time management and organizational skills.

· A valid driver’s license and own transportation to and from work are required.

· Comfortable lifting heavy equipment and working at heights, as required for hoist inspections.

· Experience with, or willingness to obtain, scissor lift, forklift, and skid steer certification.

· Ability to stand, bend, kneel, and work with tools for extended periods.

· Willingness to travel and work out of town for extended periods as required.

What Stephenson Equipment Can Offer You:

• A supportive team environment with access to industry-leading tools and technology.

• Competitive compensation - in addition to salary, many roles have bonus and commission incentives that reward you for success

• Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance, with flex plan options

• RSP Matching program - Birchwood will match up to $5,000 of your regular earnings after 1 year of employment

• Employee referral bonus program - refer your friends to Birchwood and receive a referral bonus

• Career development opportunities & internal promotions

• Learning & development opportunities

• Wellness program

• Corporate discounts & group savings plan

• Volunteer program - Dollars for Doing

• Company events - Birchwood Bucks, Circle of Excellence, holiday parties

For over 40 years, Stephenson Equipment has been committed to serving the Automotive Service Industry. Starting out in a 2000 square foot facility in 1984 on Colony Street in Winnipeg to a now 20,000 square foot facility on 21 Murray Park Road. Stephenson has had the pleasure of helping thousands of customers grow their businesses and succeed by designing, servicing, and installing our products and systems. Our experienced and knowledgeable team has a passion for the industry and will continue to exceed expectations for years to come. Guided by integrity, hard work, and a desire to be number one in all facets of our industry, to supply products and services that consistently exceed our customer’s expectations at a fair price.