ISL 15R - Web Support & Business Information Analyst

The Team

The Superior Courts Judiciary (SCJ) Information and Technology team supports the digital services and information systems that enable court operations across British Columbia. Our team works closely with judicial and administrative partners to ensure that accurate, timely, and accessible information is available to court users, justice system constituents, and the public. We are an established and collaborative group that values practical problem-solving, service excellence, and continuous improvement in support of BC’s justice system. This position works within a small, supportive IT unit that partners regularly with court staff, program areas, and external justice system constituents. The team’s work has a direct impact on how citizens access court information and services online, and we take pride in delivering reliable, professional, and public-focused digital tools that support transparency and access to justice.

The Role

The Web Support and Business Information Analyst plays an important role in coordinating and maintaining the Superior Courts’ public-facing websites and supporting statistical and operational reporting needs. The position works with internal constituencies to update content, support web publishing processes, maintain site structure and standards, and provide technical assistance for web-based tools. The role also contributes to the development of timely reports and information products that support decision-making across court operations.
Candidates will be excited by the opportunity to work in a role that combines web services, client support, and meaningful public impact. This position supports the delivery of trusted court information to British Columbians and helps ensure that online services remain accurate, functional, and responsive to evolving needs. Applicants who enjoy working collaboratively, solving practical problems, and contributing to an organization with a strong public service mandate will find this to be a rewarding opportunity.

Qualifications:
Education and Experience Requirements

• Certificate or coursework in a computer science or web design related field and 1-year related experience; OR
• Secondary School graduation (Dogwood, GED) and 2 years related experience; OR
• Evergreen and 3 years related experience; OR
• An equivalent combination of education and experience may be considered.
• Related experience includes the following:

o Experience with web development.

Preferences

• Experience with databases, data extraction and report development.
• Experience with web content management systems such as Drupal.

For questions regarding this position, please contact Ryan.Wirth@bccourts.ca.

About this Position:
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.
Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.