Director of Enforcement & Adjudication, Consumer Protection BC

Director of Enforcement & Adjudication

Posted: Monday, February 9, 2026
Closing: When position is filled
Location: Burnaby, BC
Term: Full-time, permanent
Annual Salary Range: Excluded Level 3 ($120,000 - 180,000). Generally, new employees are hired at the 25th percentile of the assigned salary band ($135,000); however, this may deviate based on experience and market conditions.
Hybrid: Minimum two days (Wednesday and Thursday) per week in-office attendance required.

Consumer Protection BC is looking for a Director of Enforcement & Adjudication to join our team! If you are interested, review the job description and apply online by uploading your cover letter and resume and answering a few pre-screening questions within our online application portal.

Day in the life:

After spending a few productive days working from home, you step into the office ready to tackle the day (but first, coffee and a snack). You start your day by reviewing a complex enforcement file that’s been building for months. The evidence is substantial, the implications significant. Before anything else, you ensure the investigative record is complete, balanced, and procedurally sound because fairness and rigour are non-negotiable. A quasi-judicial hearing is coming up, and today you’ll be finalizing pre-hearing directions and considering whether statutory orders are warranted. These decisions require focus, independence, and sound judgment and you’re comfortable holding that responsibility.

After lunch, you meet with members of the enforcement team to provide guidance on a high-priority investigation. You talk through evidentiary gaps, administrative fairness considerations, and investigative strategy, helping staff sharpen their analysis and build confidence in their work. Mentorship is a meaningful part of your role, and you take pride in strengthening investigative capacity across the organization. Later in the afternoon, you connect with colleagues in government relations to provide confidential advice on potential legislative enhancements, drawing on trends you’re seeing in enforcement and emerging risks in the marketplace.

Before the day wraps up, you touch base with the Vice President of Regulatory Affairs to flag sensitive issues and discuss upcoming files with broader organizational impact. As you close your laptop, you reflect on the balance your role requires: independence and collaboration, authority and fairness, decisiveness and care. It’s demanding work, but it’s deeply meaningful to know your expertise helps protect consumers and strengthen confidence in BC’s regulatory system.

Who you are:

• An adaptable, positive and collaborative mentor who is comfortable making independent, high-impact decisions.

• A trusted professional known for discretion, integrity, and sound decision-making in sensitive matters.

• An expert in investigations, administrative law, and procedural fairness who values rigour and transparency.

What you will be doing:

• Leading and overseeing complex enforcement investigations and conducting quasi-judicial hearings in accordance with legislative and procedural requirements.

• Issuing clear, well-reasoned, and legally defensible decisions, including exercising statutory authority to impose binding orders and monetary penalties.

• Advising executive leadership and internal teams on legislative interpretation, enforcement risk and policy considerations.

We are looking for people who have:

• Significant experience in investigations and quasi-judicial decision-making within a regulatory or administrative law environment.

• Strong ability to interpret legislation, assess evidence, and produce defensible written decisions.

• Experience providing legal, policy, or legislative advice on complex or sensitive matters.

• Excellent judgment, analytical thinking, and written communication skills, with a collaborative and ethical approach to work.

• University degree in law or a related field (a law degree is considered an asset)

The application process:

• The full application process will take approximately four weeks to complete.

• Steps in the application process include application screening, telephone interview, in-person interview, CEO interview, professional references and a criminal record check (post offer).

• We do not consider incomplete applications (those without cover letters, resumes and/or written responses to pre-screening questions).

Are we a good fit for each other?
We want to help you decide if we are a good fit for one another. More information about Consumer Protection BC’s business and structure, including annual reports, business plans, audited financial statements and governance-related materials, may be viewed at www.consumerprotectionbc.ca.

Accessibility

• Do you need accommodation during the interview process? Please read our information about requesting an accommodation.

Posting Closing Date: Applications will continue to be accepted until a closing date is determined. The closing date will be published with 5 days’ notice.

If you are interested, review the job description and apply online by uploading your cover letter and resume and answering a few pre-screening questions within our online application portal.