CLK 09R - Team Assistant

The Team
The Ministry of Children and Family Development promotes and develops the capacity of families and communities to care for and protect vulnerable children and youth and supports healthy child and family development to maximize the potential of every child in BC. The Service Delivery Division is responsible for regional delivery of services and programs that support positive and healthy outcomes for children, youth and their families.

The Role
The Team Assistant has a primary focus on providing day-to-day program support within the social services office. The Team Assistant reports to an Office Manager or Administrative Supervisor This position requires a greater job knowledge needed to provide program support in programs such as mental health, and Children and Youth with Support Needs. The team assistant in this busy mental health office plays a crucial role in ensuring the smooth operation of daily activities while fostering a welcoming and supportive environment for clients.

Empathy is a powerful force in the role of an office assistant, especially in a mental health office where clients may be experiencing distress or vulnerability. We communicate with warmth and understanding, ensuring that every interaction-whether scheduling appointments, handling paperwork, or answering inquiries-is approached with patience and care. By actively listening and responding with sensitivity, an empathetic office assistant can create a space where individuals feel respected and valued, fostering a sense of trust within the office.

Qualifications:
Education and Experience Requirements

• Grade 12 graduation or equivalent.
• A combination of three years of administrative support experience, education and/or training.
• Demonstrated experience with word processing and database applications.
• Experience providing client service.

For questions regarding this position, please contact David.Shindel@gov.bc.ca.

About this Position:
This is a temporary opportunity until 11/28/2026, with the possibility of extension and/or the position becoming permanent.
Flexible work options are available, this position may be able to work up to one or more days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future permanent and temporary vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.