CLK 09R - Team Assistant

Do you have a desire to make a difference in someone’s life? Do you have excellent customer service skills and strong administrative abilities?

The Ministry of Children and Family Development (MCFD) promotes and develops the capacity of families and communities to care for and protect vulnerable children and youth, and supports healthy child and family practices. Be part of a dedicated team and make a difference in your community and province!

Working in the Ministry of Children and Family Development with the Provincial CYMH and Deaf and Hard of Hearing Services branch, this position has a primary focus on providing day-to-day program, administrative and clerical support working directly for professional staff on program and branch responsibilities. The position reports to the Branch Manager and supports the e-CYMH Team and the branch who are located in various communities. Usually directions are given directly by the e-CYMH Team Leader and other leaders of the Branch. As a point of contact for program(s), the role has records management responsibility and financial responsibility and requires a greater knowledge of the programs and how the branch relates both within and outside of the Ministry, i.e., with other MCFD Divisions, various service delivery areas, service providers, community organizations, and other public service organizations.

JOB REQUIREMENTS

• Grade 12 graduation or equivalent (GED).
• One year of administrative support experience in an office environment.
• One year of experience working in a computerized environment using various computer applications (For example: Microsoft Office) for word processing, spread sheeting, data entry, email, video teleconferencing, etc.; and for case management or other database applications. Consideration may be given for completion of an Administrative Business Skills course or program as experience equivalency.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Demonstrated experience and proficiency with technology and virtual platforms.
• Demonstrated experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client and service providers.

Preference may be given to applicants with the following:

• More than two years of administrative support experience in an office environment.
• More than two years of experience working in a computerized environment using various computer applications and data bases.
• Administrative experience working with vulnerable children, youth and families in a human/social services setting.
• Experience working in a hybrid/flexible work environment.
• Experience working with a team remotely.
• Experience using MCFD application: Community Residential Information System (CRIS).

For questions regarding this position, please contact KaMan.Ng@gov.bc.ca

About this Position:
This position is based in Vancouver at the East Broadway office.
An eligibility list may be established to fill future temporary and permanent vacancies.
Flexible work options are available; this position may be able to work up to a few days at home per week as per the Telework Agreement.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service can help Indigenous applicants (First Nations [status or non-status], Métis or Inuit) interested in BC Public Service job positions.

How to Apply:
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume required: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES (COMPREHENSIVE) - You will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. Please allot approximately 60 minutes to complete the questionnaire.

Additional Information:
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition