CLK 09R - Auxiliary AS AND WHEN Team Assistant

The Team
The Merritt Ministry of Children administrative team is a small, established group that plays a vital role in supporting child protection and mental health services. The team consists of social workers, a team lead, clinicians, and administrative professionals. Together, they are committed to ensuring the safety and well-being of children, and supporting families facing crisis. Services focus on child protection, mental health, and overall support for children and youth with complex needs.

The Role
In this role, you will provide essential administrative and program support in a dynamic, fast-paced environment. Responsibilities include providing customer service, creening telephone calls, handling sensitive documents, and working within multiple ministry systems. You will interact directly with clients and families, offering calm, professional assistance while adapting quickly to changing priorities. The ability to multitask, work independently, and maintain professionalism is essential in supporting the team and the broader goals of child safety and well-being.

Qualifications:
Education and Experience Requirements

• Secondary School graduation (Dogwood, GED) and 6 months related experience.
• Valid B.C. Class 5 driver’s licence.
  

Months of related experience must be in each of the following:

• Experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook, Lync) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.
  

Preferences may be given to applicants with:

• 6 months’ administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.

For questions regarding this position, please contact Karen.Salter@gov.bc.ca,

About this Position:
This position has full time on-site requirements.
There is currently have one auxiliary "as and when" position available until March 31, 2026. Please note: There is no guaranteed number of hours.
An eligibility list may be established to fill future and current temporary as and when positions.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.