BAND 3 - Regional Manager

The Team

The Compliance and Enforcement (C&E) team is part of the Liquor and Cannabis Regulation Branch (LCRB), which oversees the regulation and licensing of liquor and cannabis establishments and events across British Columbia. With staff located throughout the province, the Branch issues licenses, educates establishments on regulatory requirements, and promotes safe, responsible service in alignment with public health and community interests. Within this established team, the Regional Manager leads a structure that includes three Supervisors, supported by three Senior Inspectors and approximately 15-17 Inspectors. The team works collaboratively with Branch work units, including the Investigations unit, Licensing Division staff, and the Policy and Legislation unit to ensure consistent, equitable oversight of licensed businesses.Their work is grounded in a risk‑based inspection approach, emphasizing voluntary compliance, education, and-when necessary-enforcement actions that uphold public safety and support safer experiences for patrons.

The Role

The Regional Manager plays a critical leadership role in directing inspection priorities, ensuring regulatory standards, and maintaining administrative fairness across a geographically diverse region that includes the Lower Mainland, Fraser Valley, and Sea to Sky Corridor. The position strategically deploys enforcement resources based on risk profiling, compliance history, and emerging trends, and works closely with Supervisors to ensure expectations are met and results are reported to senior leadership. This role has significant impact on citizens and licensees by ensuring consistent delivery of the Inspections Program, fair determination of enforcement actions, and effective oversight of high‑profile events of municipal, provincial, and national significance. The Regional Manager also builds cooperative relationships with law enforcement, industry associations, licensees, and community partners, providing guidance on complex cases and facilitating investigative processes. Candidates will be inspired by the opportunity to contribute directly to public safety, support responsible business operations, and work within a dynamic social policy environment where each day brings new challenges and meaningful decisions.

Qualifications:
Education and Experience Requirements

• Degree in a related field (Business, Criminology, Law, Public Administration, Social Sciences) PLUS 3 years related experience.
• Related experience includes each of the following:
  • Assessing legislative partnerships and operational issues and making well informed recommendations with appropriate risk management to leadership.
  • Leading an organizational work unit including managing resources and staff, defining operational performance standards, and staff performance objectives.
  • Planning and leading projects and work assignments
  • Establishing collaborative relationships across a particular sector.
• An equivalent combination of education and experience may be considered.

Preference may be given to applicants with the following:

• Two (2) or more years experience applying the principles of administrative fairness and natural justice.
• One (1) or more years experience leading a team in a regulatory environment.
• One (1) or more years experience business planning, contract management and budget administration

For questions regarding this position, please contact rupi.gill@gov.bc.ca

About this Position:

There is one (1) position based in Burnaby.
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies
A Criminal Record Check (CRC) will be required
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.