ADMN O 18R - Quality Assurance Lead

The Team
The team at Product Distribution Centre is a well-rounded supply chain operation that plays a critical role in delivering medical supplies and services to support medically fragile children and adults across BC, including First Nations and rural communities. With over 70 employees across four departments, the team is diverse, highly cohesive, and passionate about their work. The team values every individual’s contribution, from administrative clerks to management, ensuring that every role is vital in improving the lives of those who rely on these essential services.

The Role
As the Quality Assurance Lead, you will be responsible for ensuring compliance with Health Canada licenses, managing processes and collaborating with other departments on training, process improvement, and data integrity. Your work directly impacts the customer experience, ensuring that citizens-especially medically fragile children and adults-receive the highest quality service and products. This unique role offers a rare opportunity within the public sector to contribute to life-changing programs across BC while also focusing on quality standards, continuous improvement, and growth in the supply chain field. You will be part of a supportive, dynamic team focused on improving lives and building a rewarding career in quality field.

Qualifications:
Education and Experience Requirements

• Diploma in Science, Communications, Public Administration, Business Administration/Commerce, or related field and a minimum of 1 year of *related experience; OR
• Quality related designation through an industry recognized certification program, and a minimum of 2 years of *related experience.

*Related experience must include a combination of all the following:

• Experience in a Health Canada regulatory environment.
• Experience in Pharmaceutical, Health and Medical environment.
• Experience in methodologies of Quality Assurance and Standard Operating Procedures.
• Experience creatively and innovatively addressing client expectations and customer service challenges.
• Experience within project environments, planning and managing project outcomes to improve business processes, meet operational objectives and achieve results.

Preference may be given to applicants with:

• Experience with ISO9001 Quality Management Systems.
• Experience working in a Health Canada regulatory environment.
• Experience using an ERP (e.g. SAP) system.
• Experience in a union environment.

For questions regarding this position, please contact Steven.Jays@gov.bc.ca.

About this Position:
This position has full time on-site requirements.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career. Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.