ADMN O 18R - Coordinator, People and Development

Position: Coordinator, People and Development
Classification: AO18
Salary: $64,123.59 - $72,674.35
Status: Full-time, Temporary (9 months)
Location: Vancouver, BC
Work Option: Hybrid
Flexible work options are available, subject to an approved telework agreement; Hybrid work is available for employees residing within the Vancouver, Coast and Mountains (VCM) region and enables employees to telework from their home up to 3 days a week with in office days on Wednesdays and Thursdays.
Closing Date: June 27, 2025 at 4PM
Position #: 00100495
Competition #: DBC 2025-21

If you are interested and you meet the selection criteria, please respond to this link with your CV prior to 4 PM on June 27, 2025.

You must be a Canadian citizen, permanent resident or hold a valid work permit to apply for this temporary opportunity.

The initial salary for this position will start at the beginning of the listed salary range with the opportunity to advance up the pay grid in annual increments. An eligibility list may be established.

At Destination BC, we are passionate about showcasing the transformative power of British Columbia’s travel experiences with the world. As a Provincially funded Crown corporation, we support BC’s tourism industry through global marketing, destination development, industry learning, community programs, and visitor services. Recognized globally for our authentic brand, award-winning marketing, and innovative destination management, we work collaboratively to strengthen BC’s tourism industry.

We offer exciting and meaningful work in a supportive, inclusive environment that values learning and professional growth. Our flexible work policy balances in-office collaboration with working from home, creating optimal conditions for both employees and the organization. This position is part of our hybrid model, where employees work in the office on Wednesdays and Thursdays and have the flexibility to work from home on other days.

Destination BC is committed to diversity, equity, and inclusion and welcomes applications from all qualified candidates. If you require accommodations during the hiring process, please contact dbccareers@destinationbc.ca. We are also committed to providing workplace accommodations for employees with disabilities, ensuring you have the support needed to perform your best work both during the hiring process and throughout your employment with us.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

Learn more about our programs and services at www.DestinationBC.ca.

PURPOSE OF POSITION

The People and Development team provides human resources support through people-centered programs, recruitment services, policies, processes, and projects that align with Destination BC’s strategic priorities and those of the BC Public Service Agency. The team leads the design and delivery of organization-wide initiatives focused on attraction and retention, leadership and learning, succession planning, workforce development, employee engagement, health and safety, and diversity, equity, inclusion, and accessibility.

Reporting to the Manager, People and Development, the Coordinator delivers general HR services to support Destination BC’s operations. This role actively contributes to team initiatives, supports special projects, and serves as a primary point of contact for employee inquiries related to HR.

The Coordinator provides technical and system support, including time and pay portal guidance, produces ad-hoc HR reports, and recommends improvements to People and Development policies, procedures, and programs. The role is responsible for maintaining accurate and up-to-date employee data and HR files, requiring a high level of attention to detail and confidentiality.

As a key point of contact for employees, prospective candidates, and the BC Public Service Agency, the Coordinator builds strong, collaborative relationships and develops a solid understanding of human resource practices in a unionized environment, including the application of collective agreements.

SPECIFIC ACCOUNTABILITIES

1. Leads the coordination of full-cycle recruitment by updating job descriptions and postings, developing screening criteria and assessment tools, liaising with the BC Public Service Agency, communicating with applicants, scheduling interviews, and preparing offer letters. Maintains organized recruitment records and responds to hiring audit requests as needed.
2. Supports Destination BC’s new employee orientation program, acting as a key point of contact for new hires and providing guidance to hiring managers to help ensure a smooth and positive onboarding experience.
3. Supports People and Development projects by applying project management skills to coordinate activities, track deliverables, and ensure timelines are met.
4. Manages confidential employee data, and reporting, including organizational charts, leave records, and compliance with mandatory training requirements.
5. Develops and refines content for internal communications, to encourage employee engagement and ensure consistent, timely access to relevant information.
6. Stays current on HR best practices and relevant policies, including BC Public Service guidelines and collective agreements. Applies and shares this knowledge to support employees and managers across the organization.
7. Delivers timely and effective HR support, responding to employee inquiries, providing guidance on best practices, and connecting team members with appropriate resources.
8. Plans and coordinates employee engagement, including annual staff meetings, learning and development sessions, and staff recognition and appreciation activities. Manages logistics to promote participation and ensure smooth delivery.
9. Oversees financial administration for the People and Development team, including invoice processing, budget tracking, forecasting, and contract coordination.
10. Identifies and recommends improvements to People and Development practices and policies. Escalates issues to the Manager, People and Development as appropriate.
11. Builds and maintains collaborative relationships with employees across Destination BC and with partners at the BC Public Service Agency.
12. Other duties as required.

JOB REQUIREMENTS

• Post-secondary education in Human Resources, Business Administration, or a related field; or an equivalent combination of education and experience.
• Minimum of two years’ experience coordinating recruitment services and processes.
• Minimum of two years’ experience coordinating and implementing organizational programs or projects.
• Experience interpreting and applying HR policies, procedures, and legislation to provide clear, practical, and consultative guidance on recruitment and employee-related matters.
• Experience developing employee-facing content such as presentations, intranet articles, onboarding materials, and other internal communications.
• Proven experience maintaining administrative and records management systems, processing invoices, tracking budgets, drafting contracts, and reviewing documentation with a high level of accuracy.
• Experience organizing and coordinating employee-focused events such as staff meetings, training sessions, and engagement activities.
• Proven ability to build strong, collaborative relationships and work effectively with colleagues, leaders, and external partners to support shared goals.
• Strong verbal and written communication skills, with the ability to convey information clearly and coordinate projects using tools such as MS Teams, Asana, or similar platforms.

Preference may be given to candidates with:

• Demonstrated HR work experience within a public sector, and/or unionized work environment.
• Applicants with a CPHR designation

COMPETENCIES

• Service Orientation implies a desire to identify and serve customers/clients, who may include the public, co-workers, other branches/divisions, other ministries/agencies, other government organizations, and non-government organizations. It means focusing one’s efforts on discovering and meeting the needs of the customer/client.
• Teamwork and Cooperation is the ability to work co-operatively within diverse teams, work groups and across the organization to achieve group and organizational goals. It includes the desire and ability to understand and respond effectively to other people from diverse backgrounds with diverse views.
• Results Orientation is a concern for surpassing a standard of excellence. The standard may be one’s own past performance (striving for improvement); an objective measure (achievement orientation); challenging goals that one has set; or even improving or surpassing what has already been done (continuous improvement). Thus, a unique accomplishment also indicates a Results Orientation.
• Planning, Organizing and Coordinating involves proactively planning, establishing priorities and allocating resources. It is expressed by developing and implementing increasingly complex plans. It also involves monitoring and adjusting work to accomplish goals and deliver to the organization's mandate.
• Analytical Thinking is the ability to comprehend a situation by breaking it down into its components and identifying key or underlying complex issues. It implies the ability to systematically organize and compare the various aspects of a problem or situation, and determine cause-and-effect relationships ("if...then…") to resolve problems in a sound, decisive manner. Checks to ensure the validity or accuracy of all information.
• Expertise includes the motivation to expand and use technical knowledge or to distribute work-related knowledge to others.

INDIGENOUS RELATIONS BEHAVIOURAL COMPETENCIES

• Sustained learning and development means continually increasing your ability to build and maintain respectful and effective relationships with Indigenous peoples. Central to this competency is appreciating that there are many other cultural understandings of knowledge and ways of working that have legitimacy and deserve respect-and therefore require our continual learning and development, including direct exposure to cultural and community ways.

HOW TO APPLY & APPLICATION REQUIREMENTS:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the job requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the above Job Description. A Criminal Record Check (CRC) will be required.

A resume is required as part of your application. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements. Responses to this questionnaire will be used to shortlist applicants against the job requirements.

Please allot approximately 30 minutes to complete the application.

Only applications submitted using the online application portal will

If you are interested and you meet the selection criteria, please respond to this link with your CV prior to 4 PM on June 27, 2025.