Senior Consultant – Defined Benefit Pension Administration

• Serve as a coach and mentor, providing ongoing feedback, guidance, and development opportunities that support individual and team growth.
• Act as an approachable leader who inspires trust, encourages open communication, and supports employee well-being.

• Build and maintain trusted advisor relationships with key client collaborators, becoming their primary contact for strategic and complex pension administration matters. 
• Understand client’s business objectives, challenges, and benefit strategies to proactively recommend solutions and valuable services. 
• Explore possibilities to develop existing services, expand client engagements, and support business growth initiatives.

• Demonstrate outstanding verbal and written communication skills across a broad range of audiences, including clients, team members, senior leadership, and external partners. 
• Build positive relationships with internal and external collaborators through transparency, credibility, and integrity. 

• Oversight of day-to-day pension administration activities, ensuring service quality, compliance, and client satisfaction.
• Drive continuous improvement efforts that enhance efficiency, reduce risk, and improve the client and member’s experience.
• Manage the financial health of client, including budgeting, forecasting, billing, and profitability management.

• 10+ years of progressive experience in Defined Benefit pension administration and consulting.
• Bachelor’s degree in mathematics, Statistics, Actuarial Sciences and Finance or equivalent work experience, in a relevant industry;
• Previous work experience in reviewing complex calculations and year end tasks (PAs, Indexation, Annual Statements, etc.);
• Demonstrated success leading and developing high-performing teams in a client-service environment.
• Strong business insight, including experience managing budgets, revenue, profitability, sales and client growth opportunities.
• Deep understanding of Defined Benefit pension legislation, administration practices, and regulatory requirements.
• Experience with project and implementation work, including the ability to apply basic project management methodology. 
• Outstanding written and verbal communication skills.
• Strong analytical, problem-solving, and decision-making abilities.
• High proficiency with MS Office (especially Excel, plus Word; knowledge of MS Project and Access is an asset), and strong numerical/spreadsheet skills. 
• French language skills and professional designations such as CEBS, PPAC, CHRP, or equivalent are considered assets.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

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