Unit Clerk

The Unit Clerk is responsible for managing the telephones, greeting and directing visitors, patients and allied health professionals and for managing patient records and charts. The position is also responsible for relaying information related to admissions, transfers and discharge of patients, diagnostic tests, booking appointments and consults. The incumbent will transcribe and process doctors’ orders including medication orders, laboratory orders, diagnostic imaging orders, and treatment orders and ensure an adequate level of supplies and equipment are available on the unit for use by the interprofessional team. Some staff and patient scheduling is also required. This position is located at the RAH Hemodialysis Satellite Unit and supports the RAH In-centre unit. Casual Employment: As a casual employee (on a call-in basis), you will not have a regular schedule and there will be no minimum hours guaranteed for any week or month.

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.

A one-year Unit Clerk certificate with practicum component from a recognized post-secondary institution is required. Medical terminology is necessary. Computer literacy using Microsoft office is required. Connect Care trained. Exceptional communication and organization skills are essential. Must be able to read, write and speak English fluently.

Relevant experience will also be considered. Unit Clerk experience in a hospital setting is preferred.