Social Worker III

The University of Alberta Hospital offers a wide range of services, including cardiac sciences, neurosciences, surgery, medicine, critical care, burns, transplant, renal, and a vast number of ambulatory clinics. We are seeking an experienced individual to join our team in a Social Work III - Team Lead position. Reporting to the Social Work Manager, Allied Health, the Team Lead will work across the centralized SW team to support, develop and enhance inpatient and ambulatory social work services, adhering to evidence-based practices, professional standards and applicable legislation, policy, and guidelines. This SWIII role provides an opportunity for advanced clinical practice as you will be responsible for the day to day leadership and coordination of staff and service delivery within assigned areas, and support the integration of social work into interdisciplinary care teams; you may also provide direct clinical services. The Team Lead will participate in orientation, coaching, and mentoring on complex psychosocial issues impacting patient care, safe discharge planning, monitoring progress and evaluation, and supporting best practice of core clinical competencies. As a Team Lead, you will be a critical thinker and apply a systemic perspective to advocate and lead in an empathetic, trauma informed and culturally competent manner to staff, ensuring delivery of high quality patient and centered family care.

As a Social Worker III, you will perform either advanced level assessment and treatment or act as a clinical lead. You will work with or within teams to provide health care services for patients with complex and multidimensional medical, psychosocial, environmental and instrumental needs. You will provide advanced clinical services, consultation to the interprofessional team and patients/families and supervision of students and team members as assigned. You may also act as a clinical lead providing leadership in the planning, development, and delivery of services in a specific area, as well as staff development, quality improvement and evaluation or research activities as identified by the needs of the service area(s).

Master's degree in Social Work. Active or eligible for registration with the Alberta College of Social Workers (ACSW).

A minimum of 3-5 years’ clinical experience in a tertiary healthcare setting. A demonstrated clear pattern of professional and personal development and accountability, upholding SW Code of Ethics and Standards. An extensive knowledge of patient populations and evidence-based practices to support complex/challenging cases impacting patient care, accessibility and utilization of resources, and decision-making. Leadership experience in service planning, coordination, implementation, reporting, monitoring and evaluation. Demonstrated ability in leading teams, creating and supporting a positive environment providing advanced practice support to social workers and students, including coaching, mentoring and teaching, and the ability to facilitate practice growth in others. Demonstrated ability to foster collaborative relationships and partnerships with internal and external stakeholders. Effective communication, problem solving, and organizational skills. Strong interpersonal skills, including an ability to navigate sensitive situations, maintain confidentiality, conflict resolution and to exercise judgement in escalating concerns as appropriate to the role. Aptitude for performing in an environment of continuous change and learning.

Knowledge and ability to use applications such as Connect Care and Microsoft Office (Excel, Word and Outlook). In depth knowledge of specialized resources including EPOA, PD, Guardianship/Trusteeship, placement, basic needs and financial resources. Minimum 2 years of leadership or supervisory experience within a healthcare setting is preferred.