Service Worker I

Are you passionate about supporting Albertans in their fight against cancer? Do you bring a positive attitude and a strong desire to work collaboratively with a specialized team of care providers? If so, an exciting opportunity awaits you at the Cross Cancer Institute (CCI) as a Service Worker I (SW I). As a valued member of our dynamic team, the SW I plays a key role in ensuring safe, efficient, and patient-focused care. Under the supervision of the Unit Manager, you will work closely with the health care team to maintain smooth operations across departments. This position requires excellent communication skills and physical agility to respond promptly and safely to patient transport requests while supporting overall unit functionality. Responsibilities include patient transfers, cleaning and sanitizing patient areas, restocking supplies, tracking equipment, and preparing rooms for admissions and discharges. The successful candidate will demonstrate initiative in supporting the unit to improve workflow. Every task contributes to creating a hygienic, well-equipped, and safe environment that staff and patients can trust. The successful candidate will embrace opportunities for mentorship and coaching, fostering a culture of collaboration and continuous improvement. Your career will be supported by a dedicated leadership team committed to learning, growth, and service excellence. The CCI provides comprehensive cancer services for Edmonton and Northern Alberta, striving to lead in research and best practices through innovation and teamwork. Our passionate medical teams, staff, and volunteers work together to deliver compassionate, advanced care making a meaningful difference in the lives of patients and their families every day.

As a Service Worker I, you will be responsible for transporting patients (clients/residents) and equipment to and from different patient care areas within a hospital site. You will distribute and replenish hospital supplies throughout the units and clean equipment and patient care areas as directed. You may also transport lab specimens, blood and blood products, and patient charts. You will report any concerns regarding supplies and safety issues to Unit Managers and perform other duties as required.

Grade 12 or equivalent.

Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP). Recent experience working in an acute care setting within the past two years. Demonstrated proficiency in “It’s Your Move,” “Move Safe,” and WHMIS training. Ability to perform repetitive physical tasks, including walking long distances, pushing, pulling, bending, reaching above shoulder level, and lifting a minimum of 25 kg. Strong verbal and written communication skills to ensure safe patient/family care and effective interdisciplinary collaboration. Ability to assist with safe patient transfers. Capacity to work in a fast-paced, unpredictable environment with frequent interruptions and distractions. High degree of professionalism with strong time management and prioritization skills, and proven ability to function effectively within a dynamic team environment. Solid understanding of infection prevention and control practices.

Demonstrate a commitment to and participation in professional growth. Experience with Connect Care using a Rover.