Senior Project Manager

This position provides corridor-wide coordination of Surgical Services for the Calgary Corridor, with responsibility for system reporting, strategic planning, and performance oversight. Operating with a high degree of independence, the role coordinates initiatives across multiple sites and stakeholders, both within the Corridor and provincially as required. The position applies quality improvement, change management, and business methodologies to assess service delivery requirements, address complex issues, and implement evidence informed solutions that align with Alberta Health Services’ values, goals, and principles for Surgical Services. The role provides project and change management leadership across multidisciplinary Surgical Services initiatives to enable effective planning, implementation, and evaluation. Key accountabilities include leading corridor-wide initiatives; overseeing work plans, progress reporting, and governance structures; supporting strategic and business planning; and enabling effective use of data to guide system improvement, sustainability, and performance.

This position plays a critical role in supporting Calgary Corridor medical and operational surgical leadership, as well as surgical teams across both urban and rural sites. The primary focus is waitlist management, which accounts for approximately 60% of the role and includes monitoring surgical waitlists, communicating with surgeons and their offices, completing follow-up activities, and producing regular reports to support timely, informed decision-making. The role also provides education and ongoing support to Medical Office Assistants (MOAs) to ensure consistent, accurate waitlist practices across the Corridor. In addition, the position contributes directly to Calgary Corridor surgical planning by providing supporting data, assisting with site submissions, and tracking planning activities. The role regularly prepares and delivers monthly presentations of site-level and corridor-wide surgical metrics to surgical leadership and Operating Room committees. It serves as a key liaison for surgical data and analytics by managing and orienting users to Tableau dashboards, monitoring data for emerging issues, collaborating with analytics teams to refine reporting tools, and responding to ad hoc data requests from executive and physician leaders. Collectively, this role provides essential data, analysis, coordination, and decision support to enable effective surgical planning and operational oversight across the Corridor.

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