IT Analyst II - Full Stack Developer

Reporting to the Manager, IT Web Presence & Collaboration Services, the IT Analyst 2 - Full Stack Application Developer plays a key role in the design, development, deployment, and support of innovative web applications that may function independently or integrate with other enterprise systems and tools. This role requires a high level of proficiency in full stack development, including containerized application deployment and enterprise content management systems. Key Responsibilities: Collaborate with business units to identify and analyze cross-functional needs and develop web-based solutions that align with organizational goals. Design, develop, deploy, and maintain custom web applications and enterprise content management systems. Configure, deploy, and manage applications in containerized environments using tools such as Docker and Kubernetes. Provide technical expertise and consult with the Team Lead on application architecture, development standards, security, and performance monitoring. Translate high-level requirements into detailed specifications, prototypes, and fully deployed solutions. Participate in all phases of the Application Development Life Cycle (ADLC), from planning and design to deployment and support. Analyze existing technologies and processes, document findings, identify areas for improvement, and implement enhancements.

As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.

Completion of bachelor's degree in Computer Science or Information Technology or equivalent.

3-5 years of experience in medium to large-scale web application development. Minimum 3 years of experience with enterprise content management systems such as Drupal and Microsoft SharePoint Online. Strong understanding of modern web technologies and responsive design principles. Proficient in both front-end and back-end development, including: ASP.NET 8, ASP.NET Core/Blazor, WebAPI, RESTful API, OpenAPI/Swagger, Python, PHP, React, Next.js, Bootstrap, TailwindCSS, Material UI, TypeScript, Redux Toolkit, Zustand, React Query, MS SQL, Oracle, PostgreSQL, MySQL. Working knowledge of Microsoft Graph API and SharePoint REST API. Experience with Azure App Services, API Management, and CI/CD pipelines (DevOps, GitHub).

Experience with version control and DevOps tools such as Git and Azure DevOps. Hands-on experience with containerization technologies, including Docker, and deployment to container orchestration platforms. Strong analytical and problem-solving skills. Self-motivated with the ability to work independently and manage multiple projects and deadlines. Medium-scale project management experience; PMP certification is considered an asset. ITIL certification is asset.