Emergency Communications Officer Team Lead

As a Team Lead Emergency Communications Officer, you will be the main contact for front-line Emergency Communication Officers, providing operational support and leadership in accordance with established protocols and policies. In this role, you will assist the Deployment Manager in overseeing emergency and non-emergency response requests. Your responsibilities will include ensuring response information is provided, redeploying resources as necessary, and reporting shift issues. You will also follow up on deployment decisions, providing context as needed, and manage shift schedules, staff absences, and work assignments.

Completion of Grade 12 or equivalent. Emergency Medical Dispatch (EMD) certification; EMD Quality Assurance Certification; EMD Mentor; and Restricted Operator Certificate with Aeronautical Qualification. Candidates who do not currently hold one of these certifications will be required to obtain it; training will be provided upon hire.

As Required.

As Required.