Coordinator

The Acute Care Coverage portfolio supports clinical services throughout the through the provision of alternate providers. Alternate providers can include Associate physicians, Surgical Assistants, Clinical Associates, Physician Extenders, Fellows, Physician Assistants and Nurse Practitioners. These alternate providers are part of the health care teams in acute care settings and often provide coverage after hours. The coordinator works as part of a team to recruit, orient, train, and in consultation with the Manager of Alternate Providers, provide HR oversight to alternate providers. Each coordinator has a portfolio of alternate providers at various clinical services and sites. Portfolio management includes being accountable and responsible for: In collaboration with physician leads at sites, prioritizing requests and coverage needs by understanding critical coverage needs of the clinical service. Engaging and liaising with physician leads and preceptors. Interpreting information to determine program needs, assess requirements and identify possible solutions to non-standard requests. Recruiting and orienting new alternate providers. Day-to-day oversight and evaluating progress of alternate providers. Oversee scheduling and payroll administration of alternate providers to ensure appropriate coverage in clinical services.

Baccalaureate in Health Services Administration or Business. Equivalencies in educational background and experience will be considered. Four to six years program management experience. Experience with recruitment and conducting interviews and the creation of rotations.

A broad understanding of a complex health care system as well as an overall understanding of AHS operational and HR processes. Skills required - program management, time management, problem solving, conflict resolution, communication (written and verbal), mathematical ability, computer literacy (solid competency with MS Office, spreadsheets and databases) is required.

Familiarity with the personnel management systems, payment systems and conflict resolution is an asset. Project management and process improvement skills are desired assets.