Administrative Support VI

Assisted Living Alberta is dedicated to Enhancing Care in the Community, helping people be healthy, well and independent in their homes and communities. Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Palliative Care. The Administrative Support VI - Clerical Office Coordinator for Suburban Rural East Home Care supervises the clerical teams and plays a lead role in day-to-day facilities management within a lease agreement. If you are looking for a challenging supervisory role in administrative support that will take advantage of your many skills and varied experience, this position will intrigue you. As a valued member of the Home Care network management team, you will work collaboratively to develop and support the clerical staff. The Clerical Office Coordinator (COC) provides all aspects of operational management to the Admin Team. This includes staffing (scheduling, leave requests, obtaining coverage), assignment of workload, recruitment/orientation of new staff, coaching/performance management of staff and the oversight of numerous processes necessary to support clinical operations.

As an Administrative Support VI, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of post-secondary education (e.g. diploma in business or office administration, specialized external certification).

Formal secretarial training. Supervisory experience. At the time of interview, you may be required to demonstrate your computer knowledge and proficiency by completing a hands-on assessment. You must demonstrate sufficient typing speed to meet workload demand and navigate through various computer programs including Microsoft Office (Word, Excel, Access, PowerPoint), Visio, Outlook and Internet. Superior oral and written communication skills, critical thinking and problem-solving skills, and commitment to customer service are essential to success in this challenging position. Must demonstrate excellent organizational and decision-making skills with the ability to work independently and prioritize effectively. Ability to take initiative and handle a variety of assignments with attention to detail required. Ability to effectively manage and prioritize work and deal with changing priorities and difficult issues in a sensitive, confidential and timely manner. Physical demands of the job include sitting for extended periods, lifting office/medical supplies and equipment weighing up to 30 lbs, using repetitive motions, lifting, bending, reaching and standing for prolonged periods.

Experience with Connect Care and CCLD would be an asset. Experience with advanced telecommunication systems is preferred. Data management experience would be an asset.