Administrative Support IV

Are you a detail-oriented and proactive professional who thrives in a dynamic healthcare environment? We are seeking an Administrative professional to play a vital role in ensuring the seamless operation of our clinics in Grande Prairie. In this role, you will be responsible for coordinating maintenance requests, managing office procurement, handling telehealth media inquiries, and booking appointments. Your exceptional organizational and decision-making abilities will be showcased in action as you manage day-to-day administrative requirements, facilitating efficient workflow and effective communication among our dedicated staff. Reporting directly to the Care Manager of the Complex Care Support Team, you will be a pivotal point of contact for various stakeholders, including physicians, care of the elderly physicians, a geriatric psychiatrist, and contracted partners. Your interpersonal finesse and superb customer service acumen will be essential as you interact with individuals both in-person and through phone/email communications. The ability to tackle challenges head-on is a must, as you will face diverse situations and rapidly shifting priorities. You will also have the unique chance to interact daily with dementia patients and their families. Your compassionate approach may involve offering comfort, striking a gentle conversation, and referencing the schedule to trigger their memory, potentially involving emergency contacts or colleagues for support. To excel in this role, you should have remarkable conflict resolution, critical thinking, and problem-solving skills. Your ability to adapt to changing circumstances and manage multiple demands will be key. Join us in this fulfilling opportunity to make a positive difference in healthcare every day. Apply now and become an essential part of the Complex Care Support Team, Grande Prairie Clinics.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

Connect Care Registration and Schegistrar training. Strong working knowledge of Microsoft Office applications required. Minimum 5 years progressively responsible experience in secretarial positions required. Minimum 3 years’ experience working with current computer applications and software applications is required. Excellent organizational and communication skills. High degree of customer service, both in-person and by phone/email, problem solving, conflict resolution, critical thinking, and interpersonal skills are required. Must have the ability to work independently with minimal direction and within a team environment. Must be able to purposefully work with colleagues, partners and clients to achieve shared goals. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.

Connect Care Registration Basics. Connect Care Schegistrar.