Administrative Support IV

Working under the general direction of the Unit Manager for Cardiac Diagnostics, the Admin IV supports the operations of the various cardiac diagnostic areas. will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit - processing patient referrals, order entry, bookings, phone confirmations, scheduling and other clerical duties. The incumbent will be required to maintain all records associated with appointment scheduling and booking. Skills/Abilities: Ability to promote a positive work environment that facilitates the development of high performing teams. Demonstrated critical thinking and problem-solving skills Demonstrated ability to work under pressure and handle competing priorities. Demonstrated strong communication skills in a multi professional team environment. Demonstrated exceptional organizational skills. Demonstrated initiative, sound judgement and attention to detail/accuracy. Demonstrated accountability for own professional practice. Ability to develop a respectful environment, professional relationships with patients/families and all members of the inter-professional team. Please submit current resume with your application and include all job requirements as posted. Candidates may be asked to submit supporting documentation of qualifications and references.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

Minimum 1-year recent experience in a hospital environment in a clerical/administrative role is required. Clerical experience in an acute, fast-paced, time sensitive healthcare environment. Experience in a hospital ambulatory care environment is required. Working knowledge of Connect Care platforms including knowledge of Connect Care- Cupid registration and appointment scheduling. Proficiency with RightFax and Netcare.

Experience with the following IT systems is preferred: APPROACH, MUSE, ISCV, Experience with other ambulatory clinics is preferred Experience in a Cardiology department is preferred Proficient in using a computer, MS Word, Excel, Outlook, and SharePoint.