Administrative Support IV

COAST is a cross-ministerial program between Recovery Alberta and GOA - Disability Services & Children and Family Services, designed to support individuals diagnosed with an intellectual disability and co-occurring mental illness and/or significant behavior concerns. This position is unique in that it supports not only Recovery Alberta staff but also GOA staff as part of the cross-ministry initiative. You can be expected to support your Care Manager by accepting meeting requests on their behalf, initiating meetings with various stakeholders & drafting emails on behalf of leadership. You will assist with disseminating information to the team, coordinating the booking of boardrooms + arranging teleconferencing. Lending ongoing administrative support to the Care Manager may include monitoring the Care Manager's outlook account + SharePoint folders & ensuring program documents are filed. The Admin IV position assists with referral management & ensures admissions are tracked via Excel. You will track data from groups & will input stakeholder satisfaction surveys into databases. You will draft business forms/templates & maintain stakeholder correspondence. As well as compose presentation materials, manuals & other reports, arrange meetings for team members as required, plan events (e.g. retreats, in-services, orientation) & assist the manager with recruitment & timekeeping. The Admin IV operates office equipment: photocopier, scanner, fax machine, etc.) while ensuring supplies are ordered. You will support the front desk of the COAST Psychiatry clinic on an as needed basis. This includes general reception duties including accepting calls on behalf of the clinic, checking patients in for appointments, monitoring the waiting area, faxing prescriptions to pharmacies, overseeing completed patient CTO forms & supporting clinic physicians.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

Formal education in an administrative/secretarial program, or 3-5 years of experience preferably within a health care setting is required. A minimum of three years’ experience in using Microsoft SharePoint/Excel and PowerPoint programs. Advanced Outlook and Word experience. Experience conducting research or evaluation. Must demonstrate an understanding of health sector demographic information and integration with other community & social services programs, possess a high awareness and practice of confidentiality, proficiency in written, verbal communication and excellent Microsoft Office skills including Connect Care, e-people and RMS desirable. Strong interpersonal skills and the ability to work both independently and as a team player. This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.

Preference will be given to applicants with Recovery Alberta systems knowledge and basic understanding of Government of Alberta Disability Services systems. Experience in managing multi-site evaluations is preferred.