Administrative Support IV - Volunteer Coordinator

You’re a caring, respectful, and organized leader who ensures our volunteers have meaningful ways to contribute to local health care sites. Volunteers visit with patients, assist with department programs as requested, help patients and families navigate their way to specific locations, and bring their skills and talents to our facilities. As the Volunteer Coordinator, you’ll work with the Manager, Volunteer Resources, to develop, execute, coordinate and evaluate standardized work methods, following established policies and procedures related to best practices of volunteer management. Working with staff, you will ensure volunteers support a patient-and family-centred model as you develop volunteer activities, ensuring client needs and concerns are seamlessly addressed in a timely and professional manner. As the Volunteer Coordinator, you will be responsible for orientation, education, recognition, evaluation, and administration of site-based volunteer programs. You will participate in various site and department meetings to develop working relationships with staff liaisons and ensure efficient Volunteer operations, as well as meeting with community groups that support the work of Volunteer Resources. You will maintain an up-to-date database, ensuring volunteers are compliant with AHS guideline standards in health screening, criminal record checks, orientation, ongoing education and incident reporting.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.

Diploma in Volunteer Resources/Human Resources Management, Business Administration or Management in Human and Social Services. Supervisory experience is preferred. An equivalent combination of experience, volunteer management, education and training may be considered. This position requires a vehicle for business use. Possession of a valid driver’s license and access to a motor vehicle in good repair for work-related travel is required. Personal volunteer experience is essential. A demonstrated clear pattern of professional and personal development.

Previous experience of 3-5 years in a similar leadership role within a volunteer service environment in an organization of significant size, complexity and diversity is preferred.