Administrative Support III

This position is required to be on site at Bremner CHC and is not a remote working opportunity. Reporting to the Area Coordinator and Manager of Community Administration Support Services (CASS), this position supports Home Care community health program operating at the Bremner Community Health Centre by: maintaining client records, database entries and file management systems; handling procurement functions and maintaining inventories of all medical/surgical supplies with frequent ordering, unloading, unpacking and re-stocking of inventory several times during the week. This position requires repetitive reaching, lifting, bending, and carrying up to 50kgs. Requires pushing/pulling up to 70kg on a cart or trolley. Requires repetitive twisting, reaching, crouching, standing, walking and climbing for two or more hours at a time. Requires regular exposure to the outdoor elements. Requires sitting at computer station for extended periods of time. Tracking systems and providing information to management upon request; providing all aspects of reception and registration services to clients while also supporting management, staff and the public; accepting payments and performing accounting tasks; contacting clients, booking appointments and responding to queries; communicating, exchanging, seeking and reporting information; providing administrative support to the office; acting as a resource to management and staff. Critical thinking and de-escalation skills are necessary. This position requires a strong presence of computer knowledge and skills including exceptional skills in Microsoft Excel.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

A post-secondary Administrative Certificate required or a combination of education & applicable experience suitable to the Employer. Accuracy & proficiency in intermediate computer & keyboarding skills; minimum 40 wpm required. Test will be administered. Demonstrated proficiency in working with Word, Excel, Outlook Calendar bookings & other Windows Office Suite programs required. Test will be administered. Work collaboratively with managers & staff from the various departments. Exceptional customer service in a fast-paced, multi-task environment serving staff, management, clients & the public with both internal staff services & public service. Willingness & ability to adapt to new situations, changes & data systems that are implemented. Exercise judgment, professionalism, diplomacy & discretion and always maintain confidentiality. Cope under pressure, deal with stress effectively & demonstrate strong problem-solving skills with setting priorities to work productively & in a well-organized manner. Requires repetitive reaching, lifting, bending, and carrying up to 50kgs. Requires pushing/pulling up to 70kg on a cart or trolley. Requires repetitive twisting, reaching, crouching, standing, walking, and climbing for two or more hours at a time. Requires regular exposure to the outdoor elements. Requires sitting at computer station for extended periods of time. Must be able to maneuver stairs &/or step stool. Ability to continuously wear a medical mask.

Familiarity with Netcare, Connect Care, CPSM & Grand and Toy supply requisitioning systems and community based Meditech applications (i.e. CWS). Familiarity with community-based health programs.