Administrative Support III

Reporting to the Manager of the Emergency Department, IV Therapy and Women's Health clinic, and AMSAFE clinic of the Northeast Community Health Centre, the Administrative Support III is responsible for maintaining efficient patient flow during clinic hours of the Ambulatory Care clinics. The Administrative Support III will be responsible for organizing tasks such as scheduling patient appointments, greeting the public and keeping accurate patient records on computerized programs. Reception duties such as phone calls from clients and other health care providers from other facilities/departments/clinics are other responsibilities. Must be able to successfully complete projects under tight timelines with frequent interruptions. Rooming of patients, physical assessment such as height and weight and assisting Physicians with physical exams are part of daily duties. The clinic serves a diverse population of Northeast Edmonton, and the incumbent must maintain the respect, confidentially and dignity of all clients.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Successful completion of Unit Clerk or Medical Secretarial Certificate with medical terminology required. Must be able to effectively communicate in a professional manner in writing, in person, on the telephone and electronically with all stakeholders. Must be able to manage multiple demands on time with good prioritization skills. Knowledge and operation of Microsoft Outlook, Word and Excel.

Experience with Connect Care preferred.