Administrative Support III

Reporting to the 3A Ambulatory Medical Specialty Clinic Manager, the Admin Support III (ASIII) provides administrative support to programs within the 3A Medicine Clinic, including Infectious Disease, Hepatitis Support, the Northern Alberta Program, RAPPORT, and Rheumatology. This frontline position requires excellent communication skills, attention to detail, discretion, adaptability, and the ability to manage multiple tasks in a high-volume, fast-paced environment. Collaboration with a multidisciplinary healthcare team is essential. Primary duties include patient registration, schedule appointments, manage multi-line phone systems, greeting and directing visitors, maintaining accurate electronic records, and resolving service-related concerns.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Grade 12 High School Diploma. Medical Office Assistant or Unit Clerk course certificate. Experience with Connect Care (schegistrar and front desk roles). Advanced proficiency in Microsoft Office Suite and Connect Care. Current BCLS- HCP certification with physical ability to perform CPR on adults. Minimum one year Admin Support experience in Ambulatory or Outpatient clinics.

As Required.