Administrative Support III

Reporting to and under the direct supervision of the Care Manager, the incumbent is responsible for the delivery of administrative support services for the ongoing operations of Children, Youth and Families, Addiction and Mental Health Services, Youth Community Support Program. The successful candidate will be responsible for administratively supporting the work of seven AHS employees, including a psychiatrist, and up to seven Non-Governmental Organizational employees who work with adolescents (ages 10-18) with complex mental health issues. Duties include filing and photocopying, payroll entry, staff scheduling, reception duties, and answering and responding to calls, booking appointments, chart management, data entry into program databases and anticipating the needs and demands of the program. The incumbent must be able to demonstrate the ability to work as a part of a team, communicate effectively, organize information and help the team with the day-to-day operations of the program. Work is completed with a high level of independence but also interdependence within a larger team environment. Strong collaborative skills, an understanding of partnerships and connection with community and AMHCYF partners and staff is required. Please note that the current schedule is Monday to Friday days and this could change in the future depending on the needs of the clinic. This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

High School Diploma with Post-Secondary Secretarial certificate required (related education or equivalent experience will be considered). Other relevant Business or Office training is an asset. Computer/software education or experience is essential. Minimum of 2-3 years progressively responsible experience in a Health/Mental Health care background is an asset. Knowledge of computer technology and applications including website administration, office or business application, database (VAX, Access, Oracle, ePeople, ARHMIS, eClinician, Connect Care or other), PowerPoint, and spreadsheets is essential. Proficiency in Microsoft Office and medical terminology is an asset. Transcription experience and knowledge of transcription software such as EditScript is required. Excellent communication, organization, interpersonal, and public relations skills are essential.

As required.