Administrative Support III

As a casual Administrative Assistant III, you will support the Children's Rehabilitation Services program in the Southwest part of Central Zone, working out of the Red Deer 49th Street Community Health Centre. Duties may include: maintaining client records, database entries and file management systems; providing all aspects of reception and registration services to clients while also supporting management, staff and the public; accepting payments and performing accounting tasks; contacting clients, booking appointments and responding to queries; communicating, exchanging, seeking and reporting information; providing administrative support to the office; acting as a resource to management and staff. This position requires a strong presence of computer knowledge and skills, good knowledge of policies and procedures for Alberta Health Services community-based programs and support services. You will demonstrate the ability to work collaboratively and effectively within a team approach or independently in a fast-paced, multi-task environment, to cope under pressure, deal with stress effectively and demonstrate strong problem-solving skills with setting priorities to work productively and in a well-organized manner. You can provide examples of exceptional customer service approach, of being a self-directed individual with strong interpersonal skills, showing willingness and ability to adapt to new situations and changes and willingness to learn new data systems as implemented. You exercise judgment, professionalism, diplomacy and discretion and maintain confidentiality at all times.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Completion of Grade 12 or equivalent.

Completion or registration in a post-secondary Diploma/Certificate/Degree program or a combination of education and applicable experience suitable to the Employer. Demonstrated accuracy and proficiency in intermediate computer and keyboarding skills (e.g. Adobe, Word, Excel, Outlook); minimum 40 wpm required. Test may be administered.

Knowledge and proficiency with Connect Care registration, pool management, report generation and scheduling. Familiarity with Pediatric Rehabilitation services and community-based service provision.