Production Support

Job Purpose

Reporting directly to the Associate Manager of Production, the primary responsibility of this incumbent is to support the Human Resourcing Outsourcing Third Party Remittance program. Performs all required splitting, batching, sorting, assembly, bagging, and dispatch duties, to agreed specifications, location, time, and channel. This position works closely with the HRO Operations team to ensure the best Client experience.

Duties and Responsibilities

• Collects and organizes documentation from HRO operations team. Documentation is matched with the appropriate cheque and sent to the required addressee.
• Monitor HRO folders to ensure items are sent out in a timely manner
• Support shipping/receiving activities including courier waybill creation and Canada Post mail by operating mail machine.
• Update data in the Production Portal timely and accurately
• Ensures SLA is met for cheque turnaround for regular incoming payroll bag
• Action time sensitive requests from the HRO Operations Leadership team
• Investigate missing or delayed items to vendors.
• Escalates problem situations or issues in a timely manner to the coordinator or team leader.
• Monitor and Manage inventory used to support all mail out and courier activities.
• Other responsibilities as assigned.

Qualifications

1. Detail oriented, high accuracy with figures
2. Good communication skills, both written and spoken. Bilingual French/English.
3. Accurate data entry skills numeric and alpha-numeric
4. Intermediate proficiency in Office equipment, Microsoft suite, and Adobe
5. Demonstrated ability to work in a team environment.

Education

• Minimum High school graduate

Experience

• 1 or 2 years relevant business experience

Working conditions

• Standard office environment, extended periods of sitting, reading and computer use.

Physical requirements

• Lifting of 5lbs +

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.