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ServiceNow Senior Implementation Specialist

Calgary, AB
  • Nombre de poste(s) à combler : 1

  • À discuter
  • Temps plein
  • Publié il y a 2 semaines
  • Date d'entrée en fonction : 1 poste à combler dès que possible

Job Description

A global professional services organization, which includes being a vital services partner to the world’s major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!

The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.

If you’ve got a passion for applying your ServiceNow technical skills, take pride in implementing new functionality for clients and are ready to take your career to the next level, let’s talk.

You’ll have an opportunity to shine and work collaboratively with a very strong ServiceNow team across Canada, helping our clients leverage the power of technology to address their pressing business needs.

Learn more about ServiceNow at Accenture here.

The Work:
The project focuses on delivering tailored ServiceNow solutions to support telecommunications and media services client across Canada. The work involves designing and configuring applications to enhance operational efficiency and customer experience.

Responsibilities:

  • Within the ServiceNow group, the implementation specialist is responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.

  • Work with clients to provide technical expertise in multiple ServiceNow modules: ITSM, ITOM, FSM, SPM, CSM, HR, Security, Asset Management (HAM/SAM), Platform/Integration, Portal/UI, GRC

  • Understand and utilize ServiceNow methodologies, collateral, and accelerators

  • Conduct gap analysis and assessments to identify the delta between current and desired ServiceNow environment

  • Design, build, test and implement ServiceNow solutions

  • Install and configure ServiceNow infrastructure environment and assist with demonstrations of ServiceNow platform capabilities

  • Participate in project team collaboration sessions with Project Manager, Solution Architects and Process Consultants

  • Provide support for existing ServiceNow solutions and recommend opportunities for enhancements

Qualification

Basic Qualifications:

  • A bachelor's degree in a related field or completion of a college program

  • Minimum 5 Years' experience with designing, developing, testing and implementing ServiceNow solutions

  • Minimum 5 Years of experience in JavaScript, AngularJS, HTML/CSS or related application development

  • 2 or more years of experience with custom application development on the ServiceNow platform

  • Advanced experience in multiple ServiceNow modules: ITSM, ITOM, FSM, SPM, CSM, HR, Security, Asset Management (HAM/SAM), Platform/Integration, Portal/UI, GRC

  • Proficiency in SeviceNow portal development.

  • Current Certifications - ServiceNow Certified System Administrator and at least one other Certified Implementation Specialist designation.

  • Advanced Skills with ServiceNow Development APIs and LDAP Integration

  • English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Nice to have

  • Eligible for reliability clearance


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a backfill position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.


Role Location Annual Salary Range
British Columbia/Ontario $82,600 to $132,600

Locations

Toronto, Ontario

Calgary, Alberta

Montreal, Quebec

Ottawa, Ontario

Regina, Saskatchewan

Vancouver, British Columbia

Additional Information

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.


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