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Benefits

Check out all the great benefits we offer at Ipsos

Commitment to work-life balance

Commitment to work-life balance

Employee referral bonus

Employee referral bonus

Flexible hours

Flexible hours

On-going training

On-going training

Schedule

Schedule

Telework

Telework

 

Learn more about Ipsos

Mystery Shopping is objective, unbiased feedback from trained ‘customers’ – mystery shoppers – to measure how organisations deliver on Brand Promises across markets, touchpoints and channels – physical, phone and digital.

We have vast experience with retailers – including luxury, banks, technology and telecommunications providers, petroleum/convenience store companies, auto dealers, restaurants and many other sectors. Through this, we have observed that operational consistency is mission critical – and that Mystery Shopping is the best research tool to measure this. It is reliable, repeatable and robust – a fact that is backed by a two billion dollar industry, of which Ipsos is the largest by a significant margin.

Do you like mysteries? Can't help but search for the true meaning of things? At Ipsos. you will have the opportunity to work with some of the world's biggest brands and help solve their biggest problems.

Join Ipsos and become part of an innovative, international Group that leads its markets. Discover a Group united by strong values that are shared by all team members. There are multiple prospects for personal growth through exciting opportunities and unique experiences!
 

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Work environment

Work environment

We firmly believe that our colleagues drive the success of our company. With success in mind as the ultimate goal, we strive to create and provide an...

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News

April 6th, 2021

Finding Out the Truth About becoming A Mystery Shopper

We’ve all heard of mystery shoppers, but Anna never thought they were actually real. And then she met one, and had to find out more! Carey Medina from IPSOS trains new mystery shoppers for a living, [...]
Customer Perspective: An Ipsos Podcast
February 26th, 2021

Customer Perspective: An Ipsos Podcast

Customer Perspective is a weekly podcast exploring all things Customer Experience and Channel Performance. It is aimed at all of you who are concerned, in some way, with helping your organisation [...]
Ipsos Named Shoppers' Choice Award Winner Again
February 1st, 2021

Ipsos Named Shoppers' Choice Award Winner Again

MSPA Americas, the trade organization representing the customer experience, measurement, and merchandising industries, has announced the winners of its annual Shoppers’ Choice Awards for 2020. [...]