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Mission Statement: Homes First Society develops and provides affordable, stable housing and support services to break the cycle of homelessness for people with the fewest housing options.

We are growing and are looking for Community Shelter Workers. It should be noted that it is a requirement of the role that staff rotate into all shifts - there are Day, Afternoon, & Overnight shifts and each rotation is four months long.

Job Description:

As a Community Shelter Worker, you would aid clients in their housing by assessing and supporting their needs, and adhering to the mission statement, policies, and procedures of Homes First Society. Responsibilities involve:

  • Providing support to clients who are facing challenges including Poverty, Mental Health, Addictions, Abuse, and Social Isolation.
  • Providing support with basic Life Management Skills, such as Assertive Communication, Goal Setting, Working with Feedback, Conflict Resolution, Problem Solving, and Managing Change.
  • Assist and improve tenants’ Self Esteem while helping them access resources for health and well-being.
  • Demonstrated ability to work with individuals who present hoarding behaviors.
  • Use of Case Management as a tool to support residents in meeting their goals.
  • Working independently and as part of a team.
  • Applying knowledge of the Residential Tenancies Act.


  • Post-secondary education or equivalent.
  • Several years of experience working with people who are homeless, under-housed and who are hard to house
  • Knowledge of tenant population, diversity issues, anti-discrimination practices, and systemic reasons for homelessness.
  • Use of excellent organizational, time management, and communication skills, both verbally and in writing.
  • Standard First Aid and CPR-C, with Certificates in Crisis Prevention and Intervention would be an asset.
  • Ability to work evenings.

Submit Your Resume to:

Homes First Society, 90 Shuter St, 2nd Floor. Fax: 416-214-1873, Attention: Kayla Piper

Or email: yasir.ansari@homesfirst.on.ca

When applying, please quote CSW22. Please no phone calls.

Working in an environment where there may be smoke is required.

The successful applicant must provide a criminal record check that is satisfactory to Homes First Society

Homes First Society is an equal opportunity employer


Homes First is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.

Covid-19 Vaccination Policy
Please note, all candidates offered a position with Homes First from September 8, 2021 onward must be fully vaccinated and provide proof of their vaccination status as a condition of employment. Please note Homes First will comply with its human rights obligations and accommodate employees who are legally entitled to accommodation.

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Environnement de travail

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Environnement de travail Homes First 1
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Environnement de travail Homes First 3

Équité en emploi

Cet employeur souscrit au principe d'équité en emploi et applique un programme d'accès à l'égalité en emploi pour les femmes, les autochtones, les minorités visibles, les minorités ethniques et les personnes handicapées


Niveau d'études




Années d'expérience

3-5 années

Langues écrites

En : Avancé

Langues parlées

En : Avancé

No. référence interne CSW22